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Automotive Repair Shop Management Forum

Professional automotive forum for discussion of repair shop management, covered from all angles, including: managerial discussions, employee relations, training, shop advertising and marketing ideas, streamlining of the shop environment, legal issues related to owning and managing a repair shop, and more. Although this forum is heaviest with participation of shop owners and managers, you also gain insight from members with other backgrounds (technicians, government employees, marketing representatives, educators, and more). This forum is for experienced automotive repair professionals only, membership required.

Continue to the description of our next automotive discussion forum, the Snap-on Handheld Users Group Forum.

Recent Automotive Discussions in the Automotive Repair Shop Management Forum

Charging for diagnostics
10/02/2026 in the Shop Management Forum
Example, common misfire scenario: Consider a vehicle with a cylinder misfire. One approach is to read the fault code, swap spark plugs and coils, and wait to see what happens. If the same code returns, no diagnosis has been made. The root cause remains un...
What say you regarding the Auto Apocalypse?
09/24/2026 in the Shop Management Forum
It's been awhile, hope you are all doing well. Ran across a recent Uncle Tony's Garage video and he relates some stories about local shops quitting and having fire sales. It's an interesting dynamic. For me, I supposedly semi retired over 1.5 years ago at...
CA ADAS calibration disclosure
09/21/2026 in the Shop Management Forum
How are shops dealing with ADAS calibration disclosure rules?
Customer moving
09/02/2026 in the Shop Management Forum
I have a good customer moving to Virginia beach area. Will be looking for mostly general maintenance on two approx 5 year old Hyundais. Can be a picky to start but once they trust you, can't ask for better customers. Any recommendations would be appreciat...
AI for Shop Management Analyzation
09/01/2026 in the Shop Management Forum
I'm curious how many shop owners or managers here are using AI to help analyze their monthly numbers. I've been feeding it my sales charts, P&L statements, year‑end summaries, technician hours, labor rate, and other data -- and honestly, the insight...

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