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Automotive Repair Shop Management Forum

Professional automotive forum for discussion of repair shop management, covered from all angles, including: managerial discussions, employee relations, training, shop advertising and marketing ideas, streamlining of the shop environment, legal issues related to owning and managing a repair shop, and more. Although this forum is heaviest with participation of shop owners and managers, you also gain insight from members with other backgrounds (technicians, government employees, marketing representatives, educators, and more). This forum is for experienced automotive repair professionals only, membership required.

Continue to the description of our next automotive discussion forum, the Snap-on Handheld Users Group Forum.

Recent Automotive Discussions in the Automotive Repair Shop Management Forum

Sticky notes!
04/28/2026 in the Shop Management Forum
This seems kind of silly to post, but it has been really helpful for me I have a ton of sticky notes and I put them on everything. Thoughts I have about jobs, extra things that need to be done, things to look out for etc. They are a really great communica...
GDI engines
04/20/2026 in the Shop Management Forum
A GDI engine that has been overheated, ran low on oil or has sludge, is not repairable or rebuildable?
Aged Tires
03/17/2026 in the Shop Management Forum
Most tire, auto maker's & NHTSA consider 5 year old tires degraded & 6 years as expired. Anyone know of published pamphlets or posters to flag customers attention to the tire age factor? I'd like something that might educate the customers we don't have th...
Service Advisor Kiosks Powered by AI - 12 months?
03/09/2026 in the Shop Management Forum
Rumor has it that service advisors will be replace by AI kiosks within the year across most dealerships. I guess it shows what that position is really worth - a $20 monthly subscription per kiosk. Any thoughts? Service advisors are more of a reception...
Shop Fix Academy Tragedy
02/14/2026 in the Shop Management Forum
I didn't know Mr. Stokes or his family, but such a horrible tragedy. Enjoy every day! Life can be shorter than we imagine. IATN won't post the link. Just google Shop Fix Academy plane crash.

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