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Automotive Repair Shop Management Forum

Professional automotive forum for discussion of repair shop management, covered from all angles, including: managerial discussions, employee relations, training, shop advertising and marketing ideas, streamlining of the shop environment, legal issues related to owning and managing a repair shop, and more. Although this forum is heaviest with participation of shop owners and managers, you also gain insight from members with other backgrounds (technicians, government employees, marketing representatives, educators, and more). This forum is for experienced automotive repair professionals only, membership required.

Continue to the description of our next automotive discussion forum, the Snap-on Handheld Users Group Forum.

Recent Automotive Discussions in the Automotive Repair Shop Management Forum

Identifix product support
10/29/2026 in the Shop Management Forum
Apparently the 2016 Kia Rondo wasn't sold in the USA. I needed the axle nut torque spec. It's not in Pro Demand. It's not in the SKF guide. I don't know about Alldata, and I'd be interested if someone could tell me. It's not in the regular Identifix Direc...
We're in the wrong business
10/29/2026 in the Shop Management Forum
Some of you might find this interesting: Maybe I'm behind the curve, but I had no idea that shop software (SMS) and POS systems were largely a funnel into the real business models - credit card processing fees. Combined state and local sales tax in Arkans...
It's been pretty messed up lately
10/28/2026 in the Shop Management Forum
My A tech who is 55 years old had a cough one day and medically retired the next. He has a particularly nasty cancer. I'm just lost what to do. He's not only a good employee but a good friend. Been with me 8 years. I have always been lucky with finding te...
Operating costs that determine pricing
10/16/2026 in the Shop Management Forum
Hello SMF folks, Recently there was a discussion about when, and how to charge for diag. Instead of responding, it seemed like it would be a good time to have a separate discussion about cost that need to be considered to determine pricing / labor rate. W...
MOTOR Automotive Data
10/05/2026 in the Shop Management Forum
Is anyone using MOTOR software for their primary source of service information or est. information? Auto Vitals is out touting their latest AI system that utilizes MOTOR and I don't know anyone in my area using MOTOR directly. I thought that was where Ide...

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