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Automotive Repair Shop Management Forum

Professional automotive forum for discussion of repair shop management, covered from all angles, including: managerial discussions, employee relations, training, shop advertising and marketing ideas, streamlining of the shop environment, legal issues related to owning and managing a repair shop, and more. Although this forum is heaviest with participation of shop owners and managers, you also gain insight from members with other backgrounds (technicians, government employees, marketing representatives, educators, and more). This forum is for experienced automotive repair professionals only, membership required.

Continue to the description of our next automotive discussion forum, the Snap-on Handheld Users Group Forum.

Recent Automotive Discussions in the Automotive Repair Shop Management Forum

Does digital inspection push away repeat customers?
10/30/2025 in the Shop Management Forum
I've been a one man show forever so I don't understand the requirements of running a large shop or one with multiple locations. I've been downsizing for several years now and have sent customers to other shops that I trusted. I have had to stop recommendi...
The truth will set you free!
10/25/2025 in the Shop Management Forum
Have a 15 Tiguan in the shop customer complaint check engine light, runs rough at times. 120k miles. Scan shows misfire #2 cylinder but car is running fine right now. Tech decides to do a compression and leak down test and finds compression fine and leak ...
anyone else having trouble contacting Mitchelle?
10/23/2025 in the Shop Management Forum
I had to change my debit card and have gotton emails from Mitchelle about updating my payment method. This has ben almost 2 months. After leaving them several voicemails and emails, I still have not been able to speak to a human and correct this. They sur...
Replacement for shop tractor
10/19/2025 in the Shop Management Forum
I keep a small tractor at the shop to move snow unload pallets and drums. While it's used to push a scrap car around we seldom use it to push cars, the last was a rusty Toyota that would not run just to much liability here. I own a wrecker for moving weir...
Just how bad is it right now for everyone else?
09/18/2025 in the Shop Management Forum
I'm a tech an an Independent that i've worked at since 2013. While i've seen some ups and downs over the years, i haven't seen it this bad in terms of work....EVER !! I have friends that work at other shops, and some who opened their own shop, and i've ta...

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