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Automotive Repair Shop Management Forum

Professional automotive forum for discussion of repair shop management, covered from all angles, including: managerial discussions, employee relations, training, shop advertising and marketing ideas, streamlining of the shop environment, legal issues related to owning and managing a repair shop, and more. Although this forum is heaviest with participation of shop owners and managers, you also gain insight from members with other backgrounds (technicians, government employees, marketing representatives, educators, and more). This forum is for experienced automotive repair professionals only, membership required.

Continue to the description of our next automotive discussion forum, the Snap-on Handheld Users Group Forum.

Recent Automotive Discussions in the Automotive Repair Shop Management Forum

Operating costs that determine pricing
10/16/2026 in the Shop Management Forum
Hello SMF folks, Recently there was a discussion about when, and how to charge for diag. Instead of responding, it seemed like it would be a good time to have a separate discussion about cost that need to be considered to determine pricing / labor rate. W...
MOTOR Automotive Data
10/05/2026 in the Shop Management Forum
Is anyone using MOTOR software for their primary source of service information or est. information? Auto Vitals is out touting their latest AI system that utilizes MOTOR and I don't know anyone in my area using MOTOR directly. I thought that was where Ide...
Charging for diagnostics
10/02/2026 in the Shop Management Forum
Example, common misfire scenario: Consider a vehicle with a cylinder misfire. One approach is to read the fault code, swap spark plugs and coils, and wait to see what happens. If the same code returns, no diagnosis has been made. The root cause remains un...
What say you regarding the Auto Apocalypse?
09/24/2026 in the Shop Management Forum
It's been awhile, hope you are all doing well. Ran across a recent Uncle Tony's Garage video and he relates some stories about local shops quitting and having fire sales. It's an interesting dynamic. For me, I supposedly semi retired over 1.5 years ago at...
CA ADAS calibration disclosure
09/21/2026 in the Shop Management Forum
How are shops dealing with ADAS calibration disclosure rules?

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