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Automotive Repair Shop Management Forum

Professional automotive forum for discussion of repair shop management, covered from all angles, including: managerial discussions, employee relations, training, shop advertising and marketing ideas, streamlining of the shop environment, legal issues related to owning and managing a repair shop, and more. Although this forum is heaviest with participation of shop owners and managers, you also gain insight from members with other backgrounds (technicians, government employees, marketing representatives, educators, and more). This forum is for experienced automotive repair professionals only, membership required.

Continue to the description of our next automotive discussion forum, the Snap-on Handheld Users Group Forum.

Recent Automotive Discussions in the Automotive Repair Shop Management Forum

Customer moving
09/02/2026 in the Shop Management Forum
I have a good customer moving to Virginia beach area. Will be looking for mostly general maintenance on two approx 5 year old Hyundais. Can be a picky to start but once they trust you, can't ask for better customers. Any recommendations would be appreciat...
AI for Shop Management Analyzation
09/01/2026 in the Shop Management Forum
I'm curious how many shop owners or managers here are using AI to help analyze their monthly numbers. I've been feeding it my sales charts, P&L statements, year‑end summaries, technician hours, labor rate, and other data -- and honestly, the insight...
Cylinder head supplier
08/31/2026 in the Shop Management Forum
I may be needing a cylinder head on an upcoming job.for a 99 Jeep wrangler with the 2.5 engine. I see where they are available new and complete on e-bay. Has anyone had any luck with these aftermarket heads? or any other suggestions? Not sure if the gaske...
U S Postal Vehicles
08/21/2026 in the Shop Management Forum
I have been approched by my local Post Office about servicing their vehicles. I have seen discussions on this topic before, the impression I get is "RUN FORREST RUN". It has been awhile since I have seen any discussion on this topic. Just wondering i...
Accounting Software Other Than Quickbooks
08/17/2026 in the Shop Management Forum
We have been using Mitchell and The Back Office integration for a while and it works well. Quick Books however is pricing themselves out of the market. Every year the annual cost rises between 18 & 22% taking a bigger and bigger bite. I can accept its the...

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