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Automotive Repair Shop Management Forum

Professional automotive forum for discussion of repair shop management, covered from all angles, including: managerial discussions, employee relations, training, shop advertising and marketing ideas, streamlining of the shop environment, legal issues related to owning and managing a repair shop, and more. Although this forum is heaviest with participation of shop owners and managers, you also gain insight from members with other backgrounds (technicians, government employees, marketing representatives, educators, and more). This forum is for experienced automotive repair professionals only, membership required.

Continue to the description of our next automotive discussion forum, the Snap-on Handheld Users Group Forum.

Recent Automotive Discussions in the Automotive Repair Shop Management Forum

Do you do free inspections ? LOL
09/17/2020 in the Shop Management Forum
I had an email asking this "Do you offer free inspections/quotes when the customer thinks there is an issue" LOL What is wrong with people ? I doubt that anybody does this unless they have absolutley no work in their bays. I need to check it out to quote ...
Business With No Internet
09/14/2020 in the Shop Management Forum
I am not saying I want this or that it will ever occur but what would your business do if the internet went away long term, for instance natural or man made disaster? Have you ever considered the effect or made contingency plans?
PCM repair scam
09/02/2020 in the Shop Management Forum
Module Experts is the company. Maybe someone out there has used them successfully, but I did not have a good experience with them. The company I normally use did not offer repair service on the particular vehicle I was working on. 06 Caddy CTS. Probably b...
Mechanics Lein
08/29/2020 in the Shop Management Forum
In late July of 2018, a 1985 Chevy truck was brought to my shop for various repairs. It was an "extra" vehicle for the customer, and I was told to use it as filler work at my convenience. There were mainly drivability issues with the carb, tune-up, etc., ...
labor time vs actual time
08/28/2020 in the Shop Management Forum
Hi All: A recent post about a BMW valve cover in the tech forum reminded me of this. This may have been discussed before, but at the shop we occassionally have this situation where the labor time in the book is way off. I mean to the shop's favor, like a ...

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