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Automotive Repair Shop Management Forum

Professional automotive forum for discussion of repair shop management, covered from all angles, including: managerial discussions, employee relations, training, shop advertising and marketing ideas, streamlining of the shop environment, legal issues related to owning and managing a repair shop, and more. Although this forum is heaviest with participation of shop owners and managers, you also gain insight from members with other backgrounds (technicians, government employees, marketing representatives, educators, and more). This forum is for experienced automotive repair professionals only, membership required.

Continue to the description of our next automotive discussion forum, the Snap-on Handheld Users Group Forum.

Recent Automotive Discussions in the Automotive Repair Shop Management Forum

Coated brake rotors
08/17/2018 in the Shop Management Forum
I'm curious if anyone is having any type of trouble using brake rotors coated completed with the polymer-type coating? Raybestos, Napa, A/C Delco, etc, the ones that come completely covered with the coating, and the brake pads "wear their spot" during bre...
TPMS Sensors For A/M Wheels
08/16/2018 in the Shop Management Forum
Any suggestions on what to do for this XD wheel?
When a shop becomes a criminal organization
08/14/2018 in the Shop Management Forum
Had a very nice senior citizen lady from a nearby town bring in her cherry 2001 BMW 530i with 106 k on the clock. She told me that she had taken it to the dealership 120 miles away because she had a humming noise in the front of the car. She always had it...
How would you have answered?
08/14/2018 in the Shop Management Forum
As a shop owner/manager.... how would you have answered this question? On Quora, someone asked how much they should expect to pay a general purpose tech for their shop. My answer: Well, let's see…. Picture the kind of tech you want to hire. I'll jus...
Loaner cars and dogs
08/13/2018 in the Shop Management Forum
Got a little attitude when I refused a loaner to a young gal who had a 100lb pitbull with her. Tried to be diplomatic about it. Please tell me I was in line with that position, it never really came up before. I think it's just common courtesy to NOT subje...

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