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Automotive Repair Shop Management Forum

Professional automotive forum for discussion of repair shop management, covered from all angles, including: managerial discussions, employee relations, training, shop advertising and marketing ideas, streamlining of the shop environment, legal issues related to owning and managing a repair shop, and more. Although this forum is heaviest with participation of shop owners and managers, you also gain insight from members with other backgrounds (technicians, government employees, marketing representatives, educators, and more). This forum is for experienced automotive repair professionals only, membership required.

Continue to the description of our next automotive discussion forum, the Snap-on Handheld Users Group Forum.

Recent Automotive Discussions in the Automotive Repair Shop Management Forum

Just how bad is it right now for everyone else?
09/18/2025 in the Shop Management Forum
I'm a tech an an Independent that i've worked at since 2013. While i've seen some ups and downs over the years, i haven't seen it this bad in terms of work....EVER !! I have friends that work at other shops, and some who opened their own shop, and i've ta...
Thinking out loud - PDF/digital oil reminder on invoice?
09/15/2025 in the Shop Management Forum
Hello folks, Not much posting, but plenty of lurking. Curious what your thoughts are about a digital reminder for oil services? My ESI is the Identifix flavored Shopware. For the majority of customers just an invoice link is sent and most folks are fine w...
Anyone using TEk Metric software?
09/05/2025 in the Shop Management Forum
We are switching over to new operating software. So far, its not very easy to setup and use. Any comments are welcome.
European repair information
08/22/2025 in the Shop Management Forum
I have been steadily increasing the amount of European repairs I am doing. I struggle to find diagnostic and repair information for makes such as Porsche and Maserati. I would like to know what options there are besides a subscription to the OE. Thank you...
How Does Your Shop Compare? NEW RETAIL LABOR LAWS
08/12/2025 in the Shop Management Forum
I am in a state that has the new retail labor laws. Have you heard of this? It's where the tech gets retail labor times on all warranty work along with additional diagnosis time and other features. It's been 2 years and my six figure income doubled. I onl...

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