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International Automotive Technicians Network

TechHelp

Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

11 Subaru Outback, No-start/Poor-idle/Surge
03/18/2024 in the Asian Driveability Discussion
This Subaru arrived with engine problems, the water pump was stuck and a timing belt idle pulley broke. We replaced the engine. After that, it had problems starting and when it started it started to fail. We turned it off and then it never started. I did ...
15 Audi A8 Quattro, Mechanical, Oil pan
03/18/2024 in the European Engine Discussion
I'm hoping somebody else has experienced something like this. About 6 weeks ago one of our lube techs serviced this Audi. When he loosened the oil drain plug the weld-nut inside the pan broke loose, requiring a replacement oil pan...shockingly expensive f...
09 Mini Cooper, Poor-idle/Hesitation/Surge
03/18/2024 in the European Driveability Discussion
Vehicle came to shop with a surging idle on cold start. Idle will fluctuate from 800-1700 rpm's cold start, won't do it if weather is above 45-50 degrees. If you put it into drive or reverse, rpm's drop to normal and will not fluctuate if put back into dr...
11 Subaru Outback, MIL/Long crank
03/15/2024 in the Asian Driveability Discussion
Hello everyone. We've got a problem vehicle here we need some advice on. This Subaru came to us from another shop, see Repair History. It's setting a P0340 DTC for the Bank 1 intake camshaft position sensor. It also has a long crank. It will almost start ...
03 Honda Accord, No-start
03/14/2024 in the Asian Driveability Discussion
Got this 03 Accord was repo'd by car lot. Had no key so had dealer cut one. Hired locksmith but he was unable to get dealer key programmed so he cut 2 more keys of his own and replaced immobilizer ring but still no luck programming so they called me. I al...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.

TechHelp

Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.