TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.
TechHelp
Technical Assistance for Auto ProsLatest TechHelp Activity
iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.
Recent Automotive Discussions in TechHelp
| 00 Infiniti G20, Poor-idle/Hesitation/Surge 09/23/2017 in the Asian Driveability Discussion Ok this guy had a problem with his starter and his genius neighbor who fancies himself as a mechanic decided that the best thing to do in this situation was to place a crowbar across his battery from the negative post to the positive post!!! needless to s... |
| 89 Toyota Pickup, Clutch, Disc, Direction 09/23/2017 in the Asian PowerTrain Discussion Need help fast. Putting in new OEM Toyota Reman clutch in which the disc is an Aisin. Unsure as to which way disc faces. Usually the flatter side goes to flywheel. This one has 2 F marks on the protruding (springs) side. It will rest on flywheel either wa... |
| 08 Saturn Astra, Electronic, compressor, inop 09/23/2017 in the GM HVAC Discussion Hello fellow technicians. We are having an issue figuring this ac problem out. If you manualy engage the relay ac compressor kicks on at the compressor relay pin 30 and 86 have power pin 87 is ground pin 85 has 4.1 volts. We have run through the trouble t... |
| 06 Ford Expedition, Suspension, suspension noise 09/22/2017 in the Ford Chassis Discussion i started hearing a snapping,creaking coming from right rear while driving. can hear it best while turning either direction and while driving slow. it does not do it on rough surface. when i did rear brakes, found right rear axle nut very loose. tightened... |
| 09 Toyota Prius, Starting 09/22/2017 in the Asian Electrical Discussion Afternoon and happy Friday,Had this Prius towed in after cust decided to install his own trans axle,Wont ready up,stuck in park and has the following codes all related to the p con system 2300 2304 2305 2306 p3102 the first 4 codes are all related to the ... |
Example TechHelp Request
The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.
Using TechHelp
Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.
Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.
TechHelp by Email
In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.
Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.
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