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International Automotive Technicians Network


Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

12 Jeep Grand Cherokee, Stall
04/20/2019 in the Chrysler Driveability Discussion
I am working with a phantom stall on this vehicle. Another technician was able to capture flight recording data (because he was able to get it to stall) using the Chrysler scan tool. The data can only be viewed using the Chrysler tool. I was able to view ...
10 Mazda 6, Mechanical, 4-5 shift
04/20/2019 in the Asian Transmission Discussion
Transmission upshifts normal on light to medium throttle. Heavy throttle gets stuck in 3rd gear. Also on downshift transmission will get stuck in 4th gear and not upshift to 5th-TCM is requesting 4th gear even so RPMs are too high(3K). No fault codes and ...
86 Toyota Pickup, No-start
04/20/2019 in the Asian Driveability Discussion
No start. Found raw fuel running out of throttle body, only when key is on. Cold start injector was pulled out and it is not leaking. Is it safe to say that we have a stuck injector? Alldata says 3 hours to pull injectors, is this correct? None.
15 Nissan Armada, Interior, Instrument Cluster
04/19/2019 in the Asian Electrical Discussion
Customer brought car in stating that the instrument cluster wasnt working. check for codes. initial scan retrieved u1001- ecm, p0462-ecm, u1000-01- srs, c1729- bcm, u1000- intelligent key, u1000- audio/ visual, c1729- tpms. cleared codes- same symptom. st...
05 Toyota Land Cruiser, Starting
04/19/2019 in the Asian Electrical Discussion
Vehicle came in with a crank no start condition,code in pcm memory B2799.Try clearing the code it will not clear it’s a hard code,I had the customer brought me his two extra keys to see if I had a key issue still didn’t work.Can some one lead me in the ri...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.


Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.