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International Automotive Technicians Network


Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

23 Toyota Highlander, Power back d, Power back door
06/24/2024 in the Asian Electrical Discussion
Hello, I have a 23 Highlander that will intermittently the rear power door will close like normal latch then 2 seconds later unlatch and pop back open about 2 to 3 inches I am assuming this is what Toyota calls jam protection. I have tried reinitializing ...
18 Chevrolet Malibu, Surge
06/24/2024 in the GM Driveability Discussion
GM used to have their calibration update files on the Tis website. Then they put them on the internet for all to see. After moving them I was able to find them under GM calibration files.com. Lately I have been unable to locate them. Was looking to see if...
20 Lincoln Aviator, Rattle Noise
06/24/2024 in the Ford PowerTrain Discussion
Hello, I have been struggling to find the source of rattle type noise on a Lincoln Aviator. This noise is only heard while driving at low speeds (around 20 mph) and is more consistently heard when coasting or coasting. The noise is not easy to duplicate, ...
10 Ford F-350 Super Duty, No-start
06/24/2024 in the Ford Driveability Discussion
This vehicle came in crank, no start after losing power several times and reports of being very low on power a few times intermittently. We found injector fault P062e persistent, 8lbs fuel pressure on low side, FRP sensor reporting )4500psi in a second of...
15 Honda Civic, Misfire
06/22/2024 in the Asian Driveability Discussion
We have owned this since it was new. Under warranty it developed a misfire/rough start after cold soak overnight in the early days. Honda was "unable to find anything wrong" despite an obvious miss at cold start idle. This misfire goes away in 10-15 secon...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.


Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.