TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.
TechHelp
Technical Assistance for Auto ProsLatest TechHelp Activity
iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.
Recent Automotive Discussions in TechHelp
| 17 Jaguar F-Pace, Emissions 10/30/2024 in the European Driveability Discussion Hello Gang, I am wondering how exactly the ECM determines the differential exhaust back pressure in this system. Seems to me this is where the problem is located. During the road test the soot level went from 49% down to 6%. The car runs with authority, s... |
| 12 Ram 2500, MIL 10/30/2024 in the Chrysler Driveability Discussion Greetings fellow wrenches, I'm here for some help with a troublesome Ram. Truck originally came in with a fault for DPF below efficiency(P2002, permanent fault). The PCM would not let me do a forced regen as there was some sort of (seconds countdown) that... |
| 00 GMC W4500 Forward, MIL 10/29/2024 in the GM Driveability Discussion This vehicle is new to me. It came in with a lack of power and the check engine light on with code P0172. When I reviewed fuel trim data, I found the fuel trims combined around negative 20% at idle and around negative 35% at cruise. I found the fuel press... |
| 18 Chevrolet Colorado, Cooling, Fan 10/29/2024 in the GM Engine Discussion Esta camioneta al abrir switch automaticamente enciende los ventiladores, no hay codigos, revisamos cableado de ventilador hacia computadora, se reviso softwere para actualizacion pero ya tenia la ultima actualizacion. Este camioneta llego con codigo p012... |
| 17 Ford Escape, MIL/Low high side press. 10/29/2024 in the Ford Driveability Discussion Hello all. Between myself and this customer, this fuel system is new. My contribution has been a high pressure fuel pump, the pump actuator cup, both pressure sensors, and four injectors. He has replaced the low pressure pump, and all timing components, i... |
Example TechHelp Request
The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.
Using TechHelp
Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.
Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.
TechHelp by Email
In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.
Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.
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