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International Automotive Technicians Network

TechHelp

Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

10 Chevrolet Impala, Surge
03/29/2017 in the GM Driveability Discussion
The engine has a lot of hesitation. There is also a code for camshaft position actuator solenoid valve. I am not familiar with the system that gm uses on the over head valve engine. Can the valve be serviced separately from the actuator or does the whole ...
07 Toyota Prius, No-start/Stall/MIL
03/29/2017 in the Asian Driveability Discussion
Toyota Tech, please help on this bad boy here. Car tow in 2 months ago. Customer concern engine stall out during accelerate going uphill & not able [...] restart. Found starter battery totally dead. We charge up & still not hold charge. Replace battery & ...
03 Chevrolet Silverado 2500, MIL
03/29/2017 in the GM Driveability Discussion
First off, Thank you for reading this. I saw this truck the first time a few thousand miles ago with the CEL on and no complaint of running poorly.Got codes P0101 and P0300. Had many thousand misfires recorded in cylinders 1,5,6 and 8, none in 2,3,4,7. We...
10 Ford Expedition, booster noise, whistle
03/29/2017 in the Ford Brakes Discussion
if you do a quick acceleration or a light acceleration you here a whistle noise at the booster take vacuum line off at check valve hold finger over the vacuum noise gone felt like it had to be brake booster new from ford still have a noise smoke tested at...
02 BMW 325Ci, Conv. Top, Open / Close, Inop
03/29/2017 in the European Body Discussion
Hello BMW Top Experts, We have a top that had a bad rear lid latch and we replaced it in hopes that that maybe the only issue but it isn't, like with most tops. So now we have a top that has no codes and it partially works. The top works up to the A-pilla...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.

TechHelp

Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.