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International Automotive Technicians Network


Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

14 Nissan Quest, No-start
03/01/2024 in the Asian Driveability Discussion
Weird vandalism case. The vehicle was brought to me and had been recently worked on by another shop. Client says they put in a fuel pump and spark plugs for a no start. Looks legit. Client says the other shop told her the gas had water in it. When it arri...
15 Honda Fit, MIL
03/01/2024 in the Asian Driveability Discussion
car came back on the hook with mentioned codes, also was one for the clutch pedal switch B. Customer complaining of no power, real low idle, scared to drive it. P0341 always comes back when I crank cold engine. Now I replaced cam position switch because t...
11 Ford Fusion, Differential, differential
03/01/2024 in the Ford PowerTrain Discussion
AWD Fusion makes noise like "fork in garbage disposal" from the front, right/center, under hood area. Installed chassis ear, removed drive-shaft, noise gone with drive shaft removed. center/front differential? any help is appreciated. New drive shaft.
15 Ford Transit Connect, Hesitation
03/01/2024 in the Ford Driveability Discussion
Meals on wheels Ford Transit connect van. This years big headache. Timing goes bananas when put in gear. will not run right. We have verified timing marks twice (had to correct marks) Checked all the basics, repaired intake gasket, plugs new coils, ground...
05 Jeep Grand Cherokee, No-start
03/01/2024 in the Chrysler Driveability Discussion
ok folks, this jeep was towed to us as an inop, client brought car in with valve cover removed and plugs and coils on front seat, we were told cylinder 5 had no compression. knowing the issues these motors had we opted to replace with reman engine. after ...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.


Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.