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International Automotive Technicians Network

TechHelp

Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

11 Mercedes-Benz Sprinter 3500, Hesitation/MIL
07/19/2017 in the European Driveability Discussion
Van goes into limp mode about every 3rd or 4th time on hard accel.sets turbo charge to low all the time.when problem is occuring fuel pressure drops to 9100 psi and turbo pressure goes from 25.8 psi to 14.3 psi.exhaust has 0 back pressure.I have no inform...
08 Dodge Grand Caravan, Starting, starter
07/19/2017 in the Chrysler Electrical Discussion
This Caravan has a very intermittent slow, laboring crank condition. The customer claims that they have to boost it to get it to crank and start when the problem is occurring. The battery load tested fine, 400+ amps @ 10 volts for 15 seconds, so we decide...
02 Dodge Neon, No-start/Stall
07/19/2017 in the Chrysler Driveability Discussion
This vehicle was driven in and dropped off for an intermittent no start/start and stall condition. I got the problem to occur twice but it always starts and runs after a couple tries. I can't get the problem to occur long enough to perform much diagnostic...
10 Toyota 4Runner, Mechanical, Vvt P0011 P0016
07/19/2017 in the Asian Engine Discussion
Vehicle was in for related repair history as stated. Started and ran fine, did great on multiple test drives. Now is back for a repeat P0011 code for Bank 1 (Bank a) timing over advanced or not performing, and a pending p0016 that never turns into a curre...
16 Kia Sorento, AC compressor
07/19/2017 in the Asian HVAC Discussion
I have no power or ground at compressor connector, I have ground at the white/black wire at pressure switch but nothing else at other 2 pins, as far as I can tell all the body grounds are in place and tight as well as all connections. Vehicle was in a bod...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.

TechHelp

Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.