TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.
TechHelp
Technical Assistance for Auto ProsLatest TechHelp Activity
iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.
Recent Automotive Discussions in TechHelp
| 17 Ram 1500, Hesitation/Stall 07/15/2025 in the Chrysler Driveability Discussion intermittent stalling, hesitation, will restart after 10 minutes. Could it be fuel pump in tank? Or am I looking at CP4 pump. Full service, oil change, fuel filter,. |
| 04 Jaguar XJ8, coil access 07/14/2025 in the European Driveability Discussion Here we go again... If they would only give another inch or two. I'm trying to replace spark plugs on this 4.2 aluminum-bodied XJ8 and can't remove #8 ignition coil (back cylinder on left side). Mounting bolt is out and I can lift the coil about an inch a... |
| 15 Chevrolet Silverado 1500, Mechanical, Lifters 07/13/2025 in the GM Engine Discussion This truck has a collapsed AFM lifter on cylinder 7. Intake valve is not opening at all. Pulled rocker and pushrod, not bent. I don't hear any noise and according to the customer, it never did make noise. They floored it to pass somebody, heard a pop out ... |
| 16 Ford E-450 Super Duty, a/c, ccompressor 07/13/2025 in the Ford HVAC Discussion i can command ac on with scan tool. It has ac request and it is allowing clutch engagement. ac pressure volts 1.42, ac pressure sensor 886kpa, ac message status is no fault. ac compressor is commanded off. there are no codes in any modules and all the pid... |
| 10 Lincoln MKZ, Cooling, Water Pump 07/12/2025 in the Ford Engine Discussion The water pump went out, customer didn't want to fix it , i ended up giving $400 (he was going to junk it) my question is it better just to drop the cradle & engine out ? or repair it in there , mixed reviews on google & it looks easy to break the front c... |
Example TechHelp Request
The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.
Using TechHelp
Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.
Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.
TechHelp by Email
In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.
Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.
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