TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.
TechHelp
Technical Assistance for Auto ProsLatest TechHelp Activity
iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.
Recent Automotive Discussions in TechHelp
| 04 Ford Freestar, Power Locks, Door locks don't work 04/26/2024 in the Ford Electrical Discussion Greetings all. Looking for some wisdom and enlightenment in the wonderful world of Ford. This 2004 Ford Freestar belongs to a car dealer. They would like to sell it but the door locks don't work. They have replaced the GEM using 4 replacement modules that... |
| 02 Mercedes-Benz CL600, No-start 04/26/2024 in the European Driveability Discussion Vehicle has an extremely intermittent no crank no start condition. Happens roughly once a year. Happened once at our shop this time around. The gear shift selector inside the vehicle is slightly off, and doesn't go fully in to park. The gear shift selecto... |
| 19 Acura MDX, drive train, possible transaxle 04/26/2024 in the Asian Miscellaneous Discussion Concern is noise noted sometime after Dealer replaced the transmission. Customer is not positive the noise wasn't there before. Noise is heard only when steering wheel is turned near (~ 80 % or more) of full lock, in either direction and car moves forward... |
| 06 Toyota Tundra, Emissions/MIL 04/25/2024 in the Asian Driveability Discussion customer complaint CEL, no drivability issues. P0138 Oxygen Sensor Circuit High Voltage (Bank 1 Sensor 2) code sets when pcm runs active test for 20 sec (once per drive cycle) with target lean, rear O2S voltage above 0.59V. I performed (forced lean/rich t... |
| 17 Chevrolet Silverado 1500, Lighting, brake lights 04/25/2024 in the GM Electrical Discussion Using a scan tool I can watch the BPP sensor PID change from INACTIVE to ACTIVE when I step on the brake pedal and vice versa. The PIDs for Center Brake Lamp Command, Left Rear Turn Signal/Brake Lamp Command, Left Trailer Turn Signal Lamp Command, Right R... |
Example TechHelp Request
The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.
Using TechHelp
Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.
Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.
TechHelp by Email
In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.
Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.
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