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International Automotive Technicians Network

TechHelp

Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

99 Chevrolet C1500 Suburban, Suspension, Lower ball joint
11/17/2017 in the GM Chassis Discussion
I bought front suspension kit but the lower ball joint is to small it slides right in the hole not pressed in the old ball joint was a qualis d104101 the ball joint sent with the kit is a k6445 i now thier is 2 different size ball joints for this truck i ...
10 Audi A4 Quattro, Emissions
11/17/2017 in the European Driveability Discussion
hello,I have this 2010 audi a4 with the 2.0.it has code 2279 leak in air intake system. I want to measure at the dipstick with a manometer,but I do not have the correct spec.I cannot find it anywhere on alldata.I know it is a lot higher on this engine tha...
01 Toyota Prius, MIL
11/17/2017 in the Asian Driveability Discussion
Ok bear with me I really don't get a ton of these Priuses in the shop. I do like to work on them and have taken a few classes on them and am trying to learn when ever I get one most that Ive worked on were simple battery replacements. So this one came to ...
10 GMC Terrain, Mechanical, timing chain
11/17/2017 in the GM Engine Discussion
we,ve inspected/tested,noticed cam solenoid replaced was intake bk1 not exhaust as stated,anyway,have p0016&p0017, found timing chain issiue.i,ve done this on a Saturn vue redline in the vehicle no problem plenty of room,also a 2012 traverse,but that one ...
09 BMW M3, Cuts-out/MIL
11/17/2017 in the European Driveability Discussion
Hey guys, need some help here. This M3 came in with a P156f ( 27A1 ) Throttle Valve Actuator Enable Cable Bank 1 code. customer reports car goes into limp mode intermittently. Removed plenum and inspected linkage and wiring. Did not see any issues. Not mu...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.

TechHelp

Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.