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International Automotive Technicians Network

TechHelp

Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

02 Toyota Camry, Hesitation
11/14/2018 in the Asian Driveability Discussion
hi all,car came in with cel on,codes p0325 and p0330.car would run ok at idle and normal accel,but on hard accel would hesitate.road tested and found fuel trims high.no intake leaks,misfires,other problem found.replace maf sensor with dealer part.car ran ...
04 Mazda 6, Stall
11/14/2018 in the Asian Driveability Discussion
This Mazda has an issue with stalling while the engine is at idle. Customer states it will randomly stall at stop lights for no rhyme or reason, and I haven't been able to figure out a pattern to it. It will only happen at idle speed. The only thing that ...
04 Toyota Sienna, Compressor, Won't Cycle
11/14/2018 in the Asian HVAC Discussion
2004 Sienna with ATC & Rear Air. A/C Compressor won't cycle. Customer complaint was loud noise like fan blade hitting metal, and then steam or smoke would come out of the front. We figured out the A/C system had purged 1 pound of refrigerant. The radiator...
98 Chevrolet S10, No-start
11/14/2018 in the GM Driveability Discussion
This truck was trowed in, died while driving. Has zero fuel pressure & no spark. we have tested with known good crank position sensor, oil pressure switch, ignition switch & ignition module, same results, no fuel no spark. We also determined the fuel rela...
02 Mazda Tribute, Poor-idle/MIL
11/14/2018 in the Asian Driveability Discussion
got this ford product with crazy idle speed control problems. it never idles down to desired idle speed. at best it hovers around 1100-1200. snap throttle it sometimes climbs to 4000 rpm and after 30 seconds or so settles down to 11-1200. scoped the iac w...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.

TechHelp

Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.