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International Automotive Technicians Network

TechHelp

Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

07 Hummer H3, Mechanical, Timing chain
09/18/2018 in the GM Engine Discussion
Good evening. I have a good one in the shop now. This Hummer came to me with a rattle in the front (sounds like a diesel) Anyway suspected timing chain or phaser issue. Pulled the engine and put the 3.7 on a engine stand and removed the timing cover and o...
07 Volvo V70, No-start
09/18/2018 in the European Driveability Discussion
Hello all this one was cranking intermittently slow and hanging up, found battery voltage drops to 6 volts when hanging up...so put in known good battery but have intermittent long crank now. ecm 5000 code for crank sensor stored intermittently.i realize ...
16 GMC Sierra 1500, Front brakes, locked up
09/18/2018 in the GM Brakes Discussion
The front brakes lock up after a few blocks of driving and stopping. when symptom happens, pedal is hard and both front wheels are locked up. We drove truck and when symptom started to show gradually as we drove, we drove truck into shop, lifted rear of t...
08 Dodge Nitro, Cooling
09/18/2018 in the Chrysler Engine Discussion
Hello Everyone, I'm having a lot of problems with this Nitro. Saw radiator seeping coolant. We replaced the radiator and flushed the heater core. Vehicle is fine for a few days and all of the sudden temp goes to 3/4 ( sometimes goes to red) and coolant bo...
08 Subaru Impreza, Mechanical, Cam Seals
09/18/2018 in the Asian Engine Discussion
Ok I would pull my hair out if I had any it all started with a dead cyl 3 so I pulled the heads sent them to the machine shop so with a valve job and surface and check for cracks all good and ready to install put new CAM SEALS in it put the engine in the ...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.

TechHelp

Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.