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International Automotive Technicians Network

TechHelp

Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

12 Audi Q7, AD Blue Warning
09/22/2021 in the European Driveability Discussion
This Audi Q7 is my wife's all time favorite car - it used to get 35 mpg and now after the EPA Emissions modification it still gets 28 mpg highway, but with much diminished engine power compared to before the EPA emission reprogramming. The problem is that...
15 Mercedes-Benz C300, Misfire
09/22/2021 in the European Driveability Discussion
Hi All: This car just came in from another shop that replaced the fuel injectors for whatever reason. The car starts and runs well for about two to three minutes. Then the MIL flashes several times then stays on. There are multiple misfire codes. The P227...
11 Ford F-150, No-start
09/22/2021 in the Ford Driveability Discussion
Hi group, Thanks in advance for any help, I was called to reprogram in 2 old working keys to this f150 after a used remand pcm replacement (the shop said it was plug in play the vin and re flash program was suppose to be already done by remand company) th...
07 GMC Canyon, ABS
09/22/2021 in the GM Brakes Discussion
got this canyon with ignition 1 voltage dropping out on brake mod. any tips on were to look before i tear harness open or is it in mod. itself.
08 GMC Canyon, No-start
09/22/2021 in the GM Driveability Discussion
First of all, I would never recommend this company for remans again, first of all because they gave the wrong passlock relearn procedure ( said just to turn on the ignition for the 30 minute relearn, not crank, then leave in run for the 3 10 minute cycles...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.

TechHelp

Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.