TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.
TechHelp
Technical Assistance for Auto ProsLatest TechHelp Activity
iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.
Recent Automotive Discussions in TechHelp
| 11 Dodge Grand Caravan, MIL 01/21/2019 in the Chrysler Driveability Discussion Hello here I am again working in this 3.6 engine. This one is a problem from 2 different shops and now is my bay . The first shop replaced all timing components because a timing noise, after they finished they had a service light on P0018. They sent it to... |
| 13 Subaru Outback, No-start 01/21/2019 in the Asian Driveability Discussion Need help from you Subaru dealer techs and independent wizards. This is a long story so here is the condensed version: Cust had a back yard hack put rod bearings in her engine and after destroying most of the engine to try to do it in the car she brought ... |
| 06 Porsche Cayenne, Mechanical, idle 01/21/2019 in the European Engine Discussion Customer complaint is that when coming to a stop just before a complete stop the idle will dip below its normal idle point and cause a vibration for a split second then all is good. There are no codes, I did adapt the throttle body. but no change. Motor m... |
| 09 Chevrolet Traverse, No-start 01/21/2019 in the GM Driveability Discussion Vehicle came in exhibiting all misfire codes p0300-0p0306 as well as DTCs p0014, p0024, p0011, p0021,and p0089. Also had a very loud rattle at all times with engine running from the timing chain area. Vehicle would also stall at times and be very difficul... |
| 14 Chevrolet Cruze, Mechanical, Timing Belt 01/21/2019 in the GM Engine Discussion Hello guys this car coming in for timing belt next week. We dont normally see these. Says i need all these locking tools for the belt job. Is this required? or is it like a volvo where you can work around it easily. Just need a clear response from some on... |
Example TechHelp Request
The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.
Using TechHelp
Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.
Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.
TechHelp by Email
In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.
Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.
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