TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.
TechHelp
Technical Assistance for Auto ProsLatest TechHelp Activity
iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.
Recent Automotive Discussions in TechHelp
| 14 Chevrolet Cruze, Cooling 03/18/2023 in the GM Engine Discussion Vehicle continues to overheat primarily at higher speeds. Upper hose hot lower hose cold. Seemed like a classic thermostat issue so we replaced it. Still overheating. While overheating scanner shows thermostat 100% commanded, high fan is on yet lower hose... |
| 08 Audi A6 Quattro, Surge 03/18/2023 in the European Driveability Discussion Hello and thanks for any words of advise, I've had this audi for a month, can't get this driveability issue solved. the car starts right up fine, plenty of quiddy up, no check engine lights, but as idle starts to find the 800rpms, the TB will open briefly... |
| 07 Dodge Charger, Burning raw fuel run 03/17/2023 in the Chrysler Driveability Discussion Have immediately figured out it had something feeding raw fuel into multiple cylinders. Pulled upper plenum to find liquid fuel in #1&5 and others wet. Assuming stuck open injector rails pulled and nothing sprayed with on. So broke out noid lights and 1&5... |
| 13 Mercedes-Benz GL350, drive belt, drive belt 03/17/2023 in the European Engine Discussion was ready to give this car back to customer and on last road test the serpentine belt broke and groved pulley on LH side of engine was melted--i didnt see any issues with anything (alignment or rough-tight pullies) so i replaced belt and the idler. run en... |
| 19 Chevrolet Colorado, Misfire 03/17/2023 in the GM Driveability Discussion Hi all. Rough idle, misfire on #2 on the GDI 3.6. Sprayed 2 cans on valve cleaner through the intake at 2500 rpm. No change. Popping through the intake as well. Injector balance test within specs so I am leaning toward carbon on the intake valves and plan... |
Example TechHelp Request
The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.
Using TechHelp
Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.
Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.
TechHelp by Email
In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.
Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.
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