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International Automotive Technicians Network

TechHelp

Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

06 Mazda 3, no shift
10/15/2019 in the Asian Driveability Discussion
Good morning fellow techies, As we work on a couple vehicles this morning - I am sort of stumped on why this vehicle does not want to shift (after we ensured that the fluid is level) / post-engine installation. We have no engine nor transmission codes to ...
02 Ford F-150, Gauges, Electrical Loss
10/15/2019 in the Ford Electrical Discussion
Customer says this has only happened twice in the last six months, so basically I'm asking has anyone seen these symptoms before. Customer says that turn key to "RUN" gauges peg and stay there, continue to "START" and complete power loss. No lights, gauge...
79 Mercedes-Benz 450SL, No-start
10/15/2019 in the European Driveability Discussion
Car came in, drove in, for slight engine miss. Diagnosed a bad ignition cap and rotor. Replaced with new. Now have a no start condition. Fuses good. No signal out of ignition coil. Went through test procedures found power to resistors with key on, resisto...
15 Audi A6 Quattro, Brakes, Front Brakes
10/15/2019 in the European Body Discussion
Intermittently while driving, with no brake application, at about 20 MPH one of the front brakes will make what might be described as a moaning screech. This will go away with brake application. If car gets lifted immediately after this occurrence one or ...
05 Porsche 911, Horn
10/15/2019 in the European Miscellaneous Discussion
Hey Porsche Techs, i got my 2005 911 Porsche 997.1 i upgraded my steering wheel from the triangle air bag to the Sport steering wheel 997.2 2nd generation with round air , now the horn does not work, i search the internet regarding this issue and most ans...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.

TechHelp

Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.