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International Automotive Technicians Network

TechHelp

Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

06 Dodge Durango, MIL
07/11/2020 in the Chrysler Driveability Discussion
No misfire. Runs great. I’ve been looking a other information how to test. I’m thinking of pulling no. 6 solenoid and activating it but am not efficient yet of testing this system. I can see oil pressure in data at 52 psi. As good as it runs looking into ...
10 Mercedes-Benz E550, Suspension, ride height specs
07/11/2020 in the European Chassis Discussion
good afternoon, hope this finds everyone and families safe and healthy After replacing the Air Compressor, Front Air Struts, Left Rear Air Spring* and Air System Control Valve every thing seems to be working properly now EXCEPT: It seems we need to perfor...
08 Nissan Versa, Stall
07/10/2020 in the Asian Driveability Discussion
Howdy Y'all, We have this 08 Versa 1.8L that stalls when stopping. Customer commented "he could keep it going by shifting into neutral at stop signs. It's not AS BAD with A/C off!" Verified that concern had Random misfire code P0300. In mode 6 there were ...
07 Mazda CX-7, Hesitation
07/10/2020 in the Asian Driveability Discussion
Hello IATN. I got another tricky one here. This 2007 Mazda CX-7 came into my shop with complaint of having no power and hesitates under acceleration. Scanned computer and have no codes. Verified customer complaint and vehicle definitely is low on power. L...
02 Dodge Ram 3500 Van, Shift, Erratic
07/10/2020 in the Chrysler Transmission Discussion
HAS NO CODES IN IT!! Trans will go to limp or erratically shift intermittently. When it does it may go to limp or just really harsh shifts. Put a scanner on it and the governor pressures seem to agree. The only thing I see is that the reported gear the tr...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.

TechHelp

Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.