TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.
TechHelp
Technical Assistance for Auto ProsLatest TechHelp Activity
iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.
Recent Automotive Discussions in TechHelp
| 07 Land Rover Range Rover, ignition swi, ignition switch 12/07/2021 in the European Electrical Discussion Key will not turn in ignition unless battery is disconnected and reconnected or fuse 18 in the inside fuse box removed and them replaced. Apparently there is a module that is part of the steering column that is part of this system. Is there some sort of w... |
| 99 Volvo S80, Mechanical, PCV System 12/06/2021 in the European Engine Discussion Is 1.5 PSI crankcase pressure at W.O.T. while driving too high for this twin turbo? I don't have the manometer for idle vacuum reading, but it does have a slight vacuum at idle- not enough to register in "Hg on a vacuum gauge at the dipstick tube, but it ... |
| 07 BMW 328i, MIL 12/06/2021 in the European Driveability Discussion This seems to be a comedy of errors. It's the customer's son's college car and dad doesn't think he drives much but my invoice from March 2021 says 34800 miles and it now has 49000. The sticker is like one you get at the parts store when changing your own... |
| 10 BMW X3, Axles, Noise 12/06/2021 in the European PowerTrain Discussion This X3 came in a month ago for a rear end noise. We pulled the fill plug on the rear end and found metal flake in the diff. We replaced it with a good used rear end. Customer calls next day saying he has a noise when getting off the freeway. We had him d... |
| 02 Mini Cooper, Surge/MIL/Limp-In Mode 12/06/2021 in the European Driveability Discussion Vehicle was purchased as a project car that did not run. Customer repaired MAP Sensor Harness and got engine to run but engine goes into Limp-In Mode above 2000 RPM. Originally DME had P0036, P0130 and P0340. I diagnosed the P0340 thinking it was the caus... |
Example TechHelp Request
The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.
Using TechHelp
Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.
Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.
TechHelp by Email
In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.
Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.
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