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International Automotive Technicians Network

TechHelp

Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

12 Ford F-150, Safety, park assist system
01/20/2018 in the Ford Electrical Discussion
good evening and Happy New Year to all the concern is: The Park Assist Rear Collision Alarm sounds when shifted into Reverse - only after going thru car wash or using a boat launch ramp. The problem goes away after about 30 minutes of dry conditions. We w...
00 Volkswagen Jetta, ABS, abs module
01/20/2018 in the European Brakes Discussion
this vehicle keeps setting the abs light. checked powers/grounds, wheel sensors, everything checks out good. replaced with 3 reprogrammed abs modules, with one defective module. after replacing existing module, vehicle was good for about 2 months, came ba...
14 Mercedes-Benz Sprinter 2500, # of starts limited
01/20/2018 in the European Driveability Discussion
Vehicle arrived with four starts remaining, DEF fluid not empty. Had current code P18BC00 in engine module for upper limit value of long term adaptation of SCR system exceeded, also current P16CF00 for # of starts limited. We cleaned DEF injector and road...
04 Lexus LS430, Starting, Smart key
01/20/2018 in the Asian Electrical Discussion
Hi all, I'm in need of help here. I have a 2004 lexus ls430 at my shop that's driving me nuts. Customer came in to get the steering column replaced because it was clunking when turning. I replaced it with a new Genuine lexus part and now the smart key won...
03 Ford F-250 Super Duty, Electronic, Shift Solenoid "D" Circuit
01/20/2018 in the Ford Transmission Discussion
Vehicle came in last summer with shifting issue (was already in limp home mode}. This vehicle has the Torqshift trans. Scan showed P0765, Sol "D" ckt low (open ckt) and P0982, Sol "D" malfunction. Removed valve body, bench tested solenoid "D", resistance ...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.

TechHelp

Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.