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International Automotive Technicians Network

TechHelp

Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

15 Ford Escape, Misfire
06/12/2021 in the Ford Driveability Discussion
This vehicle came in because it died while driving. We found a loose oil filter and found less than a quart of oil in the engine. So we ordered a long block from Ford and installed it. Vehicle left without any issues. This was in February and the vehicle ...
08 Chevrolet Suburban 1500, Emissions/MIL
06/12/2021 in the GM Driveability Discussion
Hey IATN community, I have a head scratcher here, or maybe I'm just making a mountain out of a molehill. So, the vehicle came to my shop after multiple repairs elsewhere that did not fix issue. Issue was CEL, intermittent misfire, and intermittent low pow...
05 Ford Freestar, ABS, Traction control
06/11/2021 in the Ford Brakes Discussion
Simple system but need some advise before I proceed. 2005 Freestar with trouble code C1288 that pops on after clearing only a few yards after starting to drive. Pressure switch on master cylinder has tested good. I got power going to it continuously with ...
09 Cadillac Escalade, Steering, Pscm, default
06/11/2021 in the GM Chassis Discussion
After some more diagnosis i found the 5 volts reference from the PSCM to the rack was not present and the steering wheel PID on scanner never moves from 0*. Tried a used module and got the same thing. Have code c056e-4b software configuration error. Teste...
04 Dodge Ram 1500, Hesitation
06/11/2021 in the Chrysler Driveability Discussion
Vehicle has an intermittent hesitation on take off ( similar to a sticking throttle body on a non electric throttle body setup). Half of the time the truck runs perfect and the other times there is the slight hesitation on take off. 2 throttle bodies have...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.

TechHelp

Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.