TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.
TechHelp
Technical Assistance for Auto ProsLatest TechHelp Activity
iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.
Recent Automotive Discussions in TechHelp
| 05 Chevrolet Tahoe, Cooling, cooling 01/26/2021 in the GM Engine Discussion Customer brought the car into my shop with an overheating problem. The customer had already changed the radiator and thermostat.i ran the car and notice the temp was up to around 200 degrees fah and the engine overheated and the coolant started flowing ou... |
| 13 Dodge Charger, Misfire 01/26/2021 in the Chrysler Driveability Discussion So have cylinder 1 dead...swapped coils first and #1 still dead... no fire from coil checked voltage and it’s there and ground pulsing as it should.. checked and there is compression on affected cylinder...has mds which I’m not necessarily familiar with..... |
| 03 Chevrolet C4500 Kodiak, ABS, abs module 01/26/2021 in the GM Brakes Discussion truck came in with all brake lamps abs and service brake lights on borrowed a tech 2 scanner found code c0550 followed flow chart checked powers and grounds all good got new abs module in ac delco replaced module had my programmer program module road test... |
| 07 Lincoln MKX, moon roof 01/26/2021 in the Ford Miscellaneous Discussion Can't get the moonroof to close ,when it was opening it would only go about an inch & stop inch stop etc , now its all the way open, if i push the button to open i can here a click , push it to close nothing no noise no movment , fuses good , i tried the ... |
| 12 Chevrolet Colorado, P0017 01/26/2021 in the GM Engine Discussion We installed a new Jasper 3.7Liter 5 cylinder engine and it ran fine for a test drive with no codes. Then now it runs very rough at hot idle. We get only a P0017 code - Crankshaft/Camshaft Correlation error. We have the correct 5w30 oil, GM oil filter and... |
Example TechHelp Request
The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.
Using TechHelp
Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.
Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.
TechHelp by Email
In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.
Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.
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