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International Automotive Technicians Network

TechHelp

Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

02 Jeep Grand Cherokee, Differential, Front differential ring gear
07/17/2018 in the Chrysler PowerTrain Discussion
Question for experienced differential builders! I replaced the front pinion bearing due to being loose. I re-installed all original shims after replacing the bearing, to check specs, before anything else. Performed contact pattern test with contact patter...
05 Ford Ranger, Mechanical, misfire
07/17/2018 in the Ford Engine Discussion
Hi guys I have a 2005 Ford ranger 3.0L it always have a #4 cyl misfire we tested compression(170-180), change spark plug, injector but it keeps MIL lamp is on P0304,p0316 always comes together if you guys have any idea please advice cheers changed- spark ...
13 Chrysler 300, Hvac, temp, recirc
07/17/2018 in the Chrysler HVAC Discussion
Customer complains of cool not cold air and recirculate light flashes and grayed out on display. Car has dual zone auto temp control. Pulled NO codes on any module. Put gauges on system and low 50 high 240 at idle in 78 deg shop, temp set to full low. Eva...
02 Chevrolet Express 3500, No-start
07/17/2018 in the GM Driveability Discussion
Hello all i have a 2002 express van with a 5.7.it has a no start condition,should be a simple diagnosis right.i have spark,injector pulse,correct fuel pressure.also i checked top dead center timing and it was right on,distributor was right on the #1 mark....
10 Land Rover LR4, Suspension, air suspension
07/17/2018 in the European Chassis Discussion
We are using a Launch x431 pad II, and cannot seem to find a procedure for lowering the vehicle or resetting the vehicles suspension. My question is, is there any reason the rear suspension would get stuck in the up position(abnormally up) and is there an...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.

TechHelp

Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.