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Automotive Repair Shop Management Forum

Professional automotive forum for discussion of repair shop management, covered from all angles, including: managerial discussions, employee relations, training, shop advertising and marketing ideas, streamlining of the shop environment, legal issues related to owning and managing a repair shop, and more. Although this forum is heaviest with participation of shop owners and managers, you also gain insight from members with other backgrounds (technicians, government employees, marketing representatives, educators, and more). This forum is for experienced automotive repair professionals only, membership required.

Continue to the description of our next automotive discussion forum, the Snap-on Handheld Users Group Forum.

Recent Automotive Discussions in the Automotive Repair Shop Management Forum

Pay raises
04/19/2018 in the Shop Management Forum
What I have done for the last 21 years was to move on to the next job when I felt it was time for me to receive a significant pay raise. I was still learning the ins and outs through those years, but I wanted pay that was commensurate with my skill level ...
Excellent Providers and Those They Serve
04/16/2018 in the Shop Management Forum
I love examples of good service and always try to take a lesson from them. Recently I took a cruise and the service was superb. It seemed as though if I asked, "Can I?" the answer was yes even before I said what it was I wanted. Clearly this company is in...
Short term flash programming subscriptions going away?
04/16/2018 in the Shop Management Forum
Hi all, I don't know where else to ask so... We used to do programming until our laptops got too outdated, and for the last year or so we have gone back to calling a mobile guy in. Our parts store is trying to sell the boss on the Drew Tech RAP box. One t...
Learning how to steal pays off
04/15/2018 in the Shop Management Forum
As an accounting student in University, I took a class on auditing. The purpose of an audit is to make sure all the beans that came in to a business are still there and those that went out were properly accounted. The professor told us that we had to lear...
Repair Shops Attached To Gas Stations.
04/13/2018 in the Shop Management Forum
I’m just trying to get feedback from those of you who work, own or previously have experience at a gas station service center. Mainly pros and cons to that type of set up, Please let me know your experiences. I may be considering leasing a space atta...

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