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Automotive Repair Shop Management Forum

Professional automotive forum for discussion of repair shop management, covered from all angles, including: managerial discussions, employee relations, training, shop advertising and marketing ideas, streamlining of the shop environment, legal issues related to owning and managing a repair shop, and more. Although this forum is heaviest with participation of shop owners and managers, you also gain insight from members with other backgrounds (technicians, government employees, marketing representatives, educators, and more). This forum is for experienced automotive repair professionals only, membership required.

Continue to the description of our next automotive discussion forum, the Snap-on Handheld Users Group Forum.

Recent Automotive Discussions in the Automotive Repair Shop Management Forum

Is This How You Treat A Customer?
12/13/2018 in the Shop Management Forum
This is a bit of a rant, I'm not a happy shop owner/tech after this experience and if I could find the guy/gal who did this I'd show them how unhappy I am. A little history; I have a customer who works locally and has me maintain her vehicle. Every thing ...
Source for Mini Cooper S body control module
12/12/2018 in the Shop Management Forum
Found that the body control module for this 03 Cooper S is in need of replacement. Talked with Module Experts & BBA reman. Both said they can supply a new one that is cloned with BBA being about 166 bananas more than Module Experts. Have checked the a...
Tech training program for the up and coming
12/11/2018 in the Shop Management Forum
Well I am loosing a seasoned tech at the end of the month. He was with me for two years and gave me two great years but wants to move to a more populated area. Don't blame him a bit and wish him the best. Anyways I have to come that the experienced tech t...
Is It Just My Day? (laugh)
12/10/2018 in the Shop Management Forum
"When I take my hands off the wheel and hit the brakes really hard at 90 MPH, it kind of pulls a little to one side or the other." Trying to avoid an obvious "Why would you do that?" I advise that I can check the vehicle but I'm not going to have any of o...
Management Training Again
12/07/2018 in the Shop Management Forum
I am planning with my oldest son to hand off my business to him in about 4 years. Here is the background: I am 60 years old this coming march and my son is 37. He is currently in the United States Navy and will retire in 4 years with 1/2 his base pay and ...

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