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International Automotive Technicians Network

Automotive Repair Shop Management Forum

Professional automotive forum for discussion of repair shop management, covered from all angles, including: managerial discussions, employee relations, training, shop advertising and marketing ideas, streamlining of the shop environment, legal issues related to owning and managing a repair shop, and more. Although this forum is heaviest with participation of shop owners and managers, you also gain insight from members with other backgrounds (technicians, government employees, marketing representatives, educators, and more). This forum is for experienced automotive repair professionals only, membership required.

Continue to the description of our next automotive discussion forum, the Snap-on Handheld Users Group Forum.

Recent Automotive Discussions in the Automotive Repair Shop Management Forum

Getting title from abandoned vehicle in TEXAS
10/19/2019 in the Shop Management Forum
We h ave a vehicle that was repaired here and then not picked up or paid for. I am told that getting the title to this vehicle is a tough process now days. It used to be easier years ago. Anyone from Texas know what the proper process is ? Thanks!
Customers with world leader schedules
10/16/2019 in the Shop Management Forum
I imagine other shops must deal with this as well but it appears to be getting worse every year. It's getting difficult to get a customer to leave a vehicle more than a few hours anymore. Last 2 days 3 out of 3 customers recheduled due to some family issu...
Shop referral
10/16/2019 in the Shop Management Forum
Have a daughter moving to Malden, MA and would like referrals to reliable shops in the area. Car is a 2016 Subaru Impreza. TIA.
Financing for Customers
10/10/2019 in the Shop Management Forum
Planning to set up an easy financing option for customers who can't afford an unexpected repair/service. Trying to decide between Synchrony and Snap and hoping to get some reviews from someone having used/using one or both of these. The $25 a month fe...
Test drive calls
10/10/2019 in the Shop Management Forum
Has anyone experienced at times a barrage of unwanted calls from local dealers to set up tested drives? I know this seems to be a strange question but if you have received them you know what I am talking about. If you have message me.

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