Join Now
International Automotive Technicians Network

Automotive Repair Shop Management Forum

Professional automotive forum for discussion of repair shop management, covered from all angles, including: managerial discussions, employee relations, training, shop advertising and marketing ideas, streamlining of the shop environment, legal issues related to owning and managing a repair shop, and more. Although this forum is heaviest with participation of shop owners and managers, you also gain insight from members with other backgrounds (technicians, government employees, marketing representatives, educators, and more). This forum is for experienced automotive repair professionals only, membership required.

Continue to the description of our next automotive discussion forum, the Snap-on Handheld Users Group Forum.

Recent Automotive Discussions in the Automotive Repair Shop Management Forum

Proper tire repair
05/22/2012 in the Shop Management Forum
Just had a AAA customer in with a flat tire...prior to her leaving on a 3 hr trip. The tire was leaking at a external plug repair. I asked the customer if she could recall when the tire was "Plugged" ...she stated AAA repaired the tire last week and that ...
Definition of ESO
05/22/2012 in the Shop Management Forum
This is not a trick question, What does ESO stand for in regards to an auto repair facility managment?
Shop Insurance
05/22/2012 in the Shop Management Forum
Knowing how these days that it costs a lot to defend yourself in court if someone should blame a repair for an accident, what type of liability insurance and how much would you carry for a small shop or even a one man shop?
Asking for pay rise?
05/22/2012 in the Shop Management Forum
I'm ready to ask the owner of the Business for a pay rise. I'm a little nervous because he's really tight. I know I'm not getting payed fair, Compared to other managers in this industry. Also Considering the hours I put in & the passion too really ann...
If I heard this once - I heard it 100 times
05/21/2012 in the Shop Management Forum
I would have to say at least 5-10 times over the past 3-4 working days I have heard customers that have come to my facility, because their tired of their current dealership or shop .......trying to sell them to much work. I could never understand this con...