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Automotive Repair Shop Management Forum

Professional automotive forum for discussion of repair shop management, covered from all angles, including: managerial discussions, employee relations, training, shop advertising and marketing ideas, streamlining of the shop environment, legal issues related to owning and managing a repair shop, and more. Although this forum is heaviest with participation of shop owners and managers, you also gain insight from members with other backgrounds (technicians, government employees, marketing representatives, educators, and more). This forum is for experienced automotive repair professionals only, membership required.

Continue to the description of our next automotive discussion forum, the Snap-on Handheld Users Group Forum.

Recent Automotive Discussions in the Automotive Repair Shop Management Forum

Body labor`
10/30/2020 in the Shop Management Forum
Sort of unrelated to my last diatribe, we occasionally do body/frame type jobs, although we are much more mechanically focused. We have Alldata Collision but no body labor, just specs etc. Epicor parts and labor is part of our SMS and no body. and we occa...
Shop Software, software, software
10/29/2020 in the Shop Management Forum
It is amazing what management, marketing and customer management software choices we all have these days. It is also terrible all of the choices we have as well. Which to choose? which management system, which website, which CRM, which review management, ...
Drugs in a car
10/28/2020 in the Shop Management Forum
The tow truck driver was barking before he even dropped the car off the flatbed. "Watch out, this thing's filled with needles & heroin". Gotta say, that was a first. Sure enough, this hoopy old Honda that was here in the aftermath of a curb-strike that ha...
Customer Relocating to Orlando Fl
10/27/2020 in the Shop Management Forum
I am loosing a great customer to the Orlando Florida area, I am looking for a shop in Orlando that she can go to for all the maintenance and repairs needed for her 2017 Sonata. Also would prefer a NAPA car care center let me Know if you are one. thank you...
CC processing again
10/25/2020 in the Shop Management Forum
Do you know how much you are paying? Or do you think you do because a salesperson one time mentioned a number and you signed up. Do you know how to find your real processing cost? I am dumbfounded how many of us run profitable business' and are getting co...

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