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International Automotive Technicians Network

Automotive Repair Shop Management Forum

Professional automotive forum for discussion of repair shop management, covered from all angles, including: managerial discussions, employee relations, training, shop advertising and marketing ideas, streamlining of the shop environment, legal issues related to owning and managing a repair shop, and more. Although this forum is heaviest with participation of shop owners and managers, you also gain insight from members with other backgrounds (technicians, government employees, marketing representatives, educators, and more). This forum is for experienced automotive repair professionals only, membership required.

Continue to the description of our next automotive discussion forum, the Snap-on Handheld Users Group Forum.

Recent Automotive Discussions in the Automotive Repair Shop Management Forum

any contact for scrap cat converter buyers
05/24/2013 in the Shop Management Forum
Any of you have a cat converter buyer connection. Seems like the local buyers pay about half what id get from them if I sold them on ebay.
Team concept
05/24/2013 in the Shop Management Forum
I am wondering if anyone has a plan that has worked for running a team concept with a senior tech and one or two younger techs? Basically a baby boomer and a couple of millenials working together. Any ideas about pay plans. I am finding that the middle cl...
Service Adviser training who should pay for it?
05/24/2013 in the Shop Management Forum
First I would like to say "thanks" for the help I received from my last post? I am going into my 5th year of business and with growth comes more issues. The one that I am facing now is keeping my SA properly trained and updated with effective methods on h...
service adviser
05/23/2013 in the Shop Management Forum
How young is to young, for a service adviser?
Customer supplies used parts
05/22/2013 in the Shop Management Forum
What would you do? Customer come in with a used trans, installed it for him. Two different trans for that year analog and digital. Not being a trans guy didn't think about it,now into 6 hours diagnostic time trying to fix the code. We're do you draw the l...