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International Automotive Technicians Network

Automotive Repair Shop Management Forum

Professional automotive forum for discussion of repair shop management, covered from all angles, including: managerial discussions, employee relations, training, shop advertising and marketing ideas, streamlining of the shop environment, legal issues related to owning and managing a repair shop, and more. Although this forum is heaviest with participation of shop owners and managers, you also gain insight from members with other backgrounds (technicians, government employees, marketing representatives, educators, and more). This forum is for experienced automotive repair professionals only, membership required.

Continue to the description of our next automotive discussion forum, the Snap-on Handheld Users Group Forum.

Recent Automotive Discussions in the Automotive Repair Shop Management Forum

Is Retail Dying?
10/23/2018 in the Shop Management Forum
XYZ Clothiers was not the same as in the past. Often clothes were out of stock and had to be ordered. Alterations took much longer than a year earlier. Most apparent was employee turnover. First one long-term employee left, then another and then another. ...
Service Manager/Service Adviser Pay Incentives
10/23/2018 in the Shop Management Forum
I was hoping some of you can share some of the pay plan incentives that are out there for a Service Manager who is also the sole Service Adviser for a small growing independent shop. The current position offers only an adequate base salary. I would like s...
Repair order software
10/23/2018 in the Shop Management Forum
We are a pipeline company with many units from Super Duty Fords to over the road haulers and small to massive pipeline machinery. I work in the light truck shop, 95% Super Duty Fords. Looking for cheap or free software to create RO for our tracking of rep...
On October 31st, I turn into a pumpkin!
10/18/2018 in the Shop Management Forum
Halloween is my last day in business and I'm STOKED. I'm proud to have interacted with everyone here over the years. If not for iATN, I probably would have left this industry in disgust years ago. Y'all are the best!
Documentation on Returns and cores
10/17/2018 in the Shop Management Forum
Got burned on warranty part and has some other issues with cores and other items I've shipped out lately, partly my fault, partly not. Either way the problems could have been avoided or lessened had I been a bit more thorough at my end. At the end of the ...

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