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International Automotive Technicians Network


Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

12 Chevrolet Impala, MIL
05/14/2021 in the GM Driveability Discussion
When I first diagnosed the vehicle, Was unable to get the Electric AIR pump to operate using a GM Tech 2 with candi module. No Blown fuses, All relays appeared to operate at this time. I found water in the AIR pump, being cold in Maine in March it could h...
00 Chevrolet Tahoe, MIL
05/14/2021 in the GM Driveability Discussion
We replaced the engine with a dealer long block, we have a P0327, knock sensor code, We replaced #1 knock sensor and harness and omhed the wiring, all ok, Heres the kicker. I lad scoped both knock sensor signals and #1 had less amplitude the #2, id say ab...
07 Ford Mustang, Lighting, exterior lights
05/14/2021 in the Ford Electrical Discussion
PLEASE READ THE INTIRE POST BEFORE RESPONDING the left front low beam not turning on. right front low beam works as designed. the right rear brake lights and turn signals dont work. the left brake and turn signal work as designed as well the right front t...
08 Subaru Outback, Electronic, diagnostics, compressor
05/14/2021 in the Asian HVAC Discussion
This car's compressor will rarely come on, and when it does it is only for a short time. When it does come on, the system cools. KOEO the radiator fans run on low, and stay on low with the engine running, but will usually shut off after a short time. I di...
06 BMW 325i, Poor-idle
05/13/2021 in the European Driveability Discussion
This vehicle comes from another shop. The original problem and current problem from the information we have is CEL is on and vehicle will not idle. Aggressive idle surging up and down from 700 rpm to 1400 rpm and the listed codes. The 2D09 Code and 2CFB i...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.


Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.