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International Automotive Technicians Network


Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

14 Mercedes-Benz Sprinter 3500, turbo
01/16/2020 in the European Driveability Discussion
Turbocharger boost control functions with scanner and inner cooler houses expand and are hard with engine under long. Runs good win golds cleared for about a mile. Snap on scanner boost pressure = 1 psi at idol & 1.9 full throttle indicating low boost but...
09 Mercury Grand Marquis, Electronic, abs
01/16/2020 in the Ford Brakes Discussion
I need an AS-BUILT code for this ABS module (has traction control) motorcraftservice.com/asbuilt only list PCM. SRS, DDM and IPC modules. Is there any other resources for this info. I emailed the website without success. The old module is dead, will not c...
10 Acura RDX, Stall
01/16/2020 in the Asian Driveability Discussion
Dies after it runs for 15 seconds cannot accelerate to keep it running, here is the weirdness, I removed the turbo cooler to test fuel pressure, ignition spark, fuel injector pulse, all tested perfectly, with the cooler off the car idles fine If I add vac...
15 Dodge Challenger, Lighting, turn signals
01/16/2020 in the Chrysler Electrical Discussion
First post here, so please be patient if I mess up. Customer complaint of right turn signal INDICATOR flashing fast at times, but all turn signal lights are flashing normally. Came in with the R.F. T/S code and Rt.headlight control code. Cleared them and ...
13 Lexus ES350, Starting
01/16/2020 in the Asian Electrical Discussion
Have lexus in my shop push button start push button everything lights up starter dosent engage and says steering lock is active in dash steering wheel is locked and wont unlock performed complete scan of vehicle with tech stream no codes in any module not...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.


Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.