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International Automotive Technicians Network


Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

14 Jeep Cherokee, Accessories, All Electrical Acc
02/15/2019 in the Chrysler Electrical Discussion
Towed in and no comm on pcm but can comm with other modules ...when turn fob key nothing happens on ipc and nothing powers up.
04 Ford F-250 Super Duty, Mechanical, injectors
02/15/2019 in the Ford Engine Discussion
I will need some definite good help with this truck. I am a master tech but, my Diesel experience with 6.0 Ford trucks is exactly one other truck! The other tech who normally works on them did work on this but he refuses to work on it further... I have wa...
07 Nissan Maxima
02/14/2019 in the Asian Transmission Discussion
Trans replaced 2 months ago.Recently started what feels like slipping when cold.Its a cvt trans.When cold car will start to move normal,then when it feels like it should be changing gear ratio the motor starts to rev up to 3500rpm.Once motor warms up tran...
08 Ford F-450 Super Duty, exhaust turbo
02/14/2019 in the Ford Engine Discussion
This truck came in with white smoke coming out of exhaust tailpipe and oil leaking out of exhaust intermediate pipe connections. Customer wanted to replace the turbo assembly. Inspection also found excessive oil in the charge air cooler. Replaced both tur...
04 Ford F-250 Super Duty, Mechanical, high pressure oil system
02/14/2019 in the Ford Engine Discussion
we have this f250 6.0l diesel runs good most of the time, what happens is under load will lose high pressure oil pressure, low pressure system seems to be normal, we have a grade we test it on its about a mile long grade, if we climb the grade at 45 mph i...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.


Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.