TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.
TechHelp
Technical Assistance for Auto ProsLatest TechHelp Activity
iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.
Recent Automotive Discussions in TechHelp
| 20 Mercedes-Benz GLC300, Charging, alternator 09/15/2025 in the European Electrical Discussion car came in with battery messages coming up on dash randomly..came up with a U012087 communication with starter or alternator has a malfunction.the message is missing current..processing code gets ck lin comminication with G2 alternator..just reaching out... |
| 12 Ram 5500, Mechanical, engine performance 09/15/2025 in the Chrysler Engine Discussion truck came in for complaint about no power and check engine light on. also has throttle body light that flashes beside odometer. upon inspection, the throttle plate, that holds the butterfly valve in it, has no wiring connected to it. The connector is tap... |
| 02 Honda Civic, No-start 09/15/2025 in the Asian Driveability Discussion hello good morning we have this veh drive in customer state that she have to jump veh after she kepp trying start to the point batt dead she come back jump it later it will startand run good , one day it will start and run the next 2 or 3 day it will not ... |
| 02 GMC Yukon, Starting, Theft Deterrent 09/15/2025 in the GM Electrical Discussion Hello!this truck drove in with security light on all the time, customer states the someone replaced the ignition cylinder lock,so i did try to reset the theft deterrent system using j2534 thru gm tech info the process the not completed do to comucation is... |
| 14 Ram 2500, Accessories, radio, ipc 09/12/2025 in the Chrysler Electrical Discussion I have this ram with a bad battery drain overnight. I have ipc that is always lit up and does not seem to go to sleep along with the radio. i think this is all a network issue that something somewhere is keeping them awake. i dont see any water intrusion ... |
Example TechHelp Request
The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.
Using TechHelp
Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.
Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.
TechHelp by Email
In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.
Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.
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