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International Automotive Technicians Network


Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

02 Toyota Sequoia, trac, trac/skid
08/20/2018 in the Asian Brakes Discussion
Hello to all, I have this Sequoia that hesitates and the trac/skid light flashes when accelerating from a stop. Checked for any codes and none were stored. Test drove vehicle and confirmed the compliant. Found dirty throttle body, cleaned and performed id...
15 Volkswagen Jetta, Electronic, Transmission
08/20/2018 in the European Transmission Discussion
Just installed a new Mechartonics unit and need to set the basic settings using a VAGCOM. This is a 7-speed DSG transmission and the 0CG dry clutch version that was only available on the Jetta Hybrid. I see directions at Ross-Tech for the 0B5 and 0AM but ...
05 Chrysler Town & Country, Cuts-out
08/20/2018 in the Chrysler Driveability Discussion
Hello to all we have this 05 3.3l town and country headache here that we are ready to drive in an lake. If you drive it and get it hot, stop and go in store, come back out start up and after pulling into traffic it fall on its face no matter how much thro...
96 Chevrolet Impala, Poor-idle/Surge/Stall/Runs Rich
08/20/2018 in the GM Driveability Discussion
We could really use some help on this one we have exhausted every angle to this problem. This car came from another shop were they have replaced almost everything. The problem is at idle it runs super rich both banks maxed out negative. We have checked fo...
88 Nissan Pulsar NX, Hesitation/Surge/Cuts-out
08/20/2018 in the Asian Driveability Discussion
Complaint is lack of power on acceleration. when warmed up it will cut in and out at about 3000 rpm.it feels like a rev limiter set at 3000. has some unducumented codes and a crank sensor code.looking in throttle body can see when it is at 3000 fuel is sh...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.


Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.