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International Automotive Technicians Network

TechHelp

Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

10 Volkswagen Tiguan, Mechanical, Transmission
03/31/2020 in the European Engine Discussion
My guy who is accustomed to VW is away and can't be reached which means me (the BMW guy) gets to take care of this needed repair. Simple question I hope. Does anyone out there have detailed and correct instructions for transmission removal (this has AWD)....
05 Hyundai Tucson, MIL
03/31/2020 in the Asian Driveability Discussion
Hey, hope everyone out there is staying healthy. This one's got me so I figured I'd run it by you guys. Customer complained about the engine light coming on after about 70 miles of driving, Upon arrival it had P0171 and P0172. No other complaints and I ve...
03 Honda CR-V, Surge/Fast Idle
03/31/2020 in the Asian Driveability Discussion
Vehicle had and engine replaced and has had this issue since. It had this issue on and off for a year before engine replacement. Throttle body has been replaced twice with used and once with new Honda complete no change on any of them. Engine can control ...
07 BMW 328xi, Misfire/MIL
03/31/2020 in the European Driveability Discussion
I will apologize for the long post and thank you for your time all at once. We have had this car for almost 4 months. The car came in non running and with a dead battery with the key stuck in the dash slot. We jump started the car and it barely ran, barel...
14 Nissan Maxima, Surge
03/31/2020 in the Asian Driveability Discussion
Ok nissan guys hoping to pick your brains, customer had a p0335 code they went ahead and replaced the crank sensor with a factory one (he brought me the box ) code stays off in bay but as soon as you rev it code is pending ( no light) and car acts as ther...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.

TechHelp

Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.