TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.
TechHelp
Technical Assistance for Auto ProsLatest TechHelp Activity
iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.
Recent Automotive Discussions in TechHelp
| 15 GMC Savana 4500, MIL 08/08/2020 in the GM Driveability Discussion One for you GoodWrench Boyz. Got this '15 GMC Savanna 4500 box van that was hit by lightning. Fried every computer on it. Replaced ECM-BCM-ABS-TCM and programmed them. Everything is working fine but I have a P026b code- Engine Serial Number not programmed... |
| 00 Lincoln Navigator, Noise, rear hatch door 08/07/2020 in the Ford Body Discussion Hello, A customer brought his Lincoln Navigator in to have me install his new (from Lincoln) tail door struts. After replacing the struts we encountered a clunk noise and feel only on the right side. Moved the struts left to right and found that the noise... |
| 04 Jaguar X-Type, Electronic, stop shifting 08/07/2020 in the European Transmission Discussion car enter limping mode on second switch cycle , and message on dashboard [faulty gearbox] shows and mil come same code on transmission and engine module p1797 CAN engine to transmission module malfunction, the code comes on as pending inmidiately after cl... |
| 14 Cadillac ATS, Compressor, Not cold 08/07/2020 in the GM HVAC Discussion #1 repair at our shop.. No codes .. Unable to change door positions on dash control.. unable to change door position with scanner.. Go through door actuators by sight = mode door does not move (also see screwdriver marks on case).. remove mode door actuat... |
| 07 Honda Civic, Poor-idle/Hesitation/Stall/MIL 08/07/2020 in the Asian Driveability Discussion The engine was rebuilt using a 2010 block and head. It starts, but it idles rough. The only code is multiple misfire (P0300), but the coils and injectors were good. Both coils and injectors harnesses have power and ground. Both are signaling properly. I'v... |
Example TechHelp Request
The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.
Using TechHelp
Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.
Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.
TechHelp by Email
In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.
Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.
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