TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.
TechHelp
Technical Assistance for Auto ProsLatest TechHelp Activity
iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.
Recent Automotive Discussions in TechHelp
| 01 Saturn SL1, Harsh shifts at times, 2-3 flare at times. 02/21/2012 in the GM Transmission Discussion I have a good customer here with a trans problem. The problem is intermittant, but I have experienced it. The symptoms (when duplicated) are a very harsh shift into reverse (feels like it's going to bust something) also harsh shifting into drive and when ... |
| 03 Volkswagen Golf 02/21/2012 in the European Transmission Discussion I have this VW with an intermittent po652 which is implausible signal. The trans shifts fine and after a couple of days it will not shift and records the po652. There is not only no trouble tree for this there is no correct transmission sensor location in... |
| 01 Oldsmobile Intrigue, Surge/Cuts-out 02/21/2012 in the GM Driveability Discussion This car will surge when cruising with engine rpm between 1200 and 2000. The surge is about 100 rpm up and down. It will intermittantly cut out under light acceleration when between 30 and 45 mph. The cut out lasts about .5 second or less. When it cuts ou... |
| 02 Volkswagen Jetta, Cooling, cyl head 02/21/2012 in the European Engine Discussion Looking for some experienced opinions from VW experts. Customer brought this Jetta in from another shop and asked me to replace head gasket (brought all the parts with him also). He's owned the car about 4 weeks- go figure. He says it overheated on him on... |
| 99 Chevrolet Blazer, Electronic, 4w4, inop 02/21/2012 in the GM Transmission Discussion good afternoon fellow techs i am really stumped on this one. customer came in saying 4x4 did not work so he put in a new 4 button switch and it when into 4x4 low, and won't come out. 4x4 light in instrument panel not coming on, auto 4x4 light and 4x4 ligh... |
Example TechHelp Request
The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.
Using TechHelp
Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.
Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.
TechHelp by Email
In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.
Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.
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