TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.
TechHelp
Technical Assistance for Auto ProsLatest TechHelp Activity
iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.
Recent Automotive Discussions in TechHelp
| 18 Ford Edge, Cooling, cylinder head 11/09/2025 in the Ford Engine Discussion This vehicle came in for an intermittent overheat message and related limp mode, had fault code p1285-00 , Initial inspection found coolant level low, pressure test found water pump seeping at weep hole , looked like replacement pump, advised cust to repl... |
| 20 Ford Transit-350, Hesitation/MIL/boost code p0299 11/09/2025 in the Ford Driveability Discussion Runs great at Idle. While driving will initially get good boost reading from gauge. Then drops and send a P0299 under boost code. Checked all the obvious related issues with leaks, hoses, wastegate, blow off valve, etc. Leaning towards a bad replacement t... |
| 15 GMC Sierra 3500 HD, Mechanical, engine 11/07/2025 in the GM Engine Discussion We had a truck towed to the shop that shut down while driving down the road and would not re-start. Upon inspection it is build desired rail pressure and has a cam position performance code stored in the ecm. Wiring to cam and crank sensor checked out goo... |
| 15 Audi Q7, Mechanical, Intake Manifold Runners 11/06/2025 in the European Engine Discussion WE REPLACED THE PCV ASSY AND AFTER REASSEMBLY WE ARE GETTING A P2005, P2005 INTAKE MANIFOLD RUNNERS STUCK CLOSED. USING A HAND HELD Vacuum pump, we confirmed they are not stuck they both move with vacuum evenly to full open and close. we replaced the sole... |
| 18 Mercedes-Benz C300, Poor-idle/Hesitation/MIL 11/06/2025 in the European Driveability Discussion Customer concerns, vehicle takes a long time to start, Check Engine Light is on, Vehicle goes into limp home mode. We verified the complaints and we pulled codes. We had codes for several sensors and the gas pedal. We have replaced these sensors and the g... |
Example TechHelp Request
The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.
Using TechHelp
Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.
Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.
TechHelp by Email
In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.
Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.
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