TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.
TechHelp
Technical Assistance for Auto ProsLatest TechHelp Activity
iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.
Recent Automotive Discussions in TechHelp
| 12 Chevrolet Cruze, Steering, Module 08/18/2017 in the GM Chassis Discussion Car came in with ABS/Traction light on, steering light on. Steering, exterior lights, power windows not working. Codes in PCM U0121-Lost Communication With Electronic Brake Control Module. No Communication with abs or steering modules. BCM codes B1516,B15... |
| 99 Ford Econoline Super Duty, MIL 08/18/2017 in the Ford Driveability Discussion Check engine light is intermittent truck runs fine. Baro reads fine 29 inches. Looking at 3 sensors, Baro is 29 inches, BP sensor 14.9 psi, MAP 14.0 psi. Never see the baro read off. Is the scan tool or PCM making a smoke and mirrors fake PID? We used a M... |
| 08 BMW 328i, Convertible 08/18/2017 in the European Body Discussion Convertible does not open. Found code a68e===micro switch --cowl panel locked. Does any one know where this switch is and how to remove it None. |
| 04 BMW X3, Poor-idle/Surge/Misfire/MIL 08/18/2017 in the European Driveability Discussion Have changed plugs to no avail. Ran test for fuel pressure, coil resistance, sprayed intake and all vacuum lines to check for leak, none present. Only codes present are for misfires on all 6. Have even tried changing coils to no avail. |
| 10 Jaguar XF, touch screen, touch screen 08/18/2017 in the European Electrical Discussion Car drains the battery overnight. And touch screen flickering In a quick report test found MOST RING COMPLETE NO communication. Already replace amp module, dvd, blue tooth, radio and all fuses are good. |
Example TechHelp Request
The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.
Using TechHelp
Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.
Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.
TechHelp by Email
In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.
Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.
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