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International Automotive Technicians Network


Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

09 Nissan Frontier, Cooling, overheting
06/28/2017 in the Asian Engine Discussion
Hello all this truck has became a complete pain in our behind. we have replaced everything on the cooling system and even had the engine rebuilt. at an idle the engine does not overheat. we have combustion tested the engine with fluid and have gotten good...
06 Mercedes-Benz E350, Electronic, ABS Sensor
06/28/2017 in the European Brakes Discussion
RF sensor replaced elsewhere ( A very good Euro specialist), light came back on we got it ( we work on her husband's trucks) code is now for LF sensor. We tried to scope it, but if you have a bad sensor ABS Sensotronic shuts off the power to the sensor. N...
00 BMW 750iL, Misfire
06/28/2017 in the European Driveability Discussion
bmw techs please help! engine is only running on passenger side bank. drivers side bank slave bank has no injector pulse or spark. no rpm signal in scan tool multiple scan tools used. no vehicle speed in slave ecm. mass air flow voltage does change with r...
09 Ford Escape, Lighting, Hazard lights
06/28/2017 in the Ford Electrical Discussion
The hazard lights come on randomly while driving and while there is no one in the vehicle and it is locked or unlocked, no other signs of alarm or anything, checked with FORD IDS machine the vehicle does not have an alarm fitted, Fault codes read and foun...
03 Ford Ranger, Mechanical, 1-2 shift
06/28/2017 in the Ford Transmission Discussion
Truck came into me with all sorts of gear ratio error codes and low on fluid. So first I filled the transmission to proper level and cleared all codes to see what would come back. The only code that came back after test driving it was P0753 for SSA soleno...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.


Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.