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International Automotive Technicians Network

TechHelp

Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

09 Land Rover Range Rover Sport, Mechanical
03/24/2017 in the European HVAC Discussion
Hello Group, I am trying to remove the dash so that I can access the heater core for replacement. I have conflicting info on this job. Does the dash come out first and then the heater unit?Or does it all come out in one piece? I have all fasteners removed...
99 Lexus ES300, No-start
03/24/2017 in the Asian Driveability Discussion
Pulling our hair out-Battery came in as toast-new battery & good cranking speed- compression on front 3 cyl-#2- 90psi, #4-65 psi & #6-130 psi, plugs fuel fouled & customer tried cranked alot to try to get started- Engine oil is not contaminated but dirty,...
08 Volkswagen Rabbit, ABS
03/24/2017 in the European Brakes Discussion
thank you in advance for your time. I have a 2008 vw rabbit with a flashing red brake light and a flashing abs light scanned all systems and found a abs code 57344 could not find any definition. I inspected brakes and all are good fluid is full. I watched...
05 Chevrolet Equinox, Emissions/Surge
03/24/2017 in the GM Driveability Discussion
Group this Equinox came in with a blown motor: A customer for a local car lot had removed oil filter and lower radiator hose and blew it up. I was able to drive in and knocks and smoked but limped in. After engine replacement I scanned and had code for eg...
06 Chevrolet C7500 Kodiak, Poor-idle/Cuts-out
03/24/2017 in the GM Driveability Discussion
Engine will stall and die pretty regularly for the customer. after a cold soak i went out and it started right up. i am having trouble getting information for the codes listed. any help with code information would be greatly appreciated.

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.

TechHelp

Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.