TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.
TechHelp
Technical Assistance for Auto ProsLatest TechHelp Activity
iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.
Recent Automotive Discussions in TechHelp
| 09 GMC Yukon, MIL 09/06/2024 in the GM Driveability Discussion Hello iATN members. I just need some input on this 2009 Acadia and see if my suspicious are correct. This vehicle failed emissions due to code P0442. The problem is that it clears but comes right back up even without starting the vehicle. I checked fuse #... |
| 03 Mercedes-Benz SL500 09/06/2024 in the European Electrical Discussion We have this vehicle that intermittently shuts off while driving. I pulled codes and found no related issue. So far i a have driven it and have not duplicated the concern, i suspect the EIS may have an issue with the way it cuts off. All light and dash co... |
| 21 Ram ProMaster 3500, Rear Door Lock, Door lock 09/05/2024 in the Chrysler Miscellaneous Discussion 2022 Ram Promaster 3500 (33k miles Winnebago Motor Home) The rear door won't open from the outside handle after the door is unlocked. When the door is unlocked it will not open from outside. You have to go inside and open the door from the inner door hand... |
| 15 Mercedes-Benz E400, Misfire 09/05/2024 in the European Driveability Discussion Before I start, I have NOT completed all my testing. Regular customer. I do all her services. Came to me 4 months ago with a misfire in Cyl#6. At that time I replaced plugs and # 6 coil with a delphi coil and OEM plugs. Dead miss seemed to be resolved,alt... |
| 13 Ford Fusion, Cooling, Coolant Loss 09/05/2024 in the Ford Engine Discussion The vehicle loses about a half a recovery tank full of coolant every two weeks. There are no external leaks. I pressure tested it overnight at 21PSI. I marked the recovery tank and the level goes down about an inch. When I remove vacuum, it returns. My th... |
Example TechHelp Request
The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.
Using TechHelp
Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.
Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.
TechHelp by Email
In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.
Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.
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