TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.
TechHelp
Technical Assistance for Auto ProsLatest TechHelp Activity
iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.
Recent Automotive Discussions in TechHelp
| 21 Ford BRONCO OUTE Charging, Battery Charging 06/12/2025 in the Ford Electrical Discussion Alternator stops charging after 10 minutes, battery output wire has 12 volts when stops charging. Lin circuit not shorted or open active grill shutters operate normal. Alternator case has a good ground battery monitor connector clean and tight does set a ... |
| 16 Dodge Durango, Suspension, suspension noise 06/11/2025 in the Chrysler Chassis Discussion Having some trouble with this vehicle. It came in because it's been to 2 different shops and had the parts cannon shot at it. Whenever you brake hard the front suspension makes a loud popping noise on both the passenger and driver front. All the control a... |
| 18 Land Rover Range Rover Evoque, Poor-idle 06/11/2025 in the European Driveability Discussion Thank you for your help. I am stumped at this point. Run smoke test and no leaks at this time check compression and leak down test coming with good result for # 3 replace all timing chains and tensioners replace both VVT move injector, spark plug and coil... |
| 04 Ford Focus, Cuts-out/Stall 06/11/2025 in the Ford Driveability Discussion This car will drive fine when light on the throttle, but as soon as you push harder than about 1/3 on the pedal, it jerks back and forth, revs and then cuts out but does not die. It continues to rev and jerk until you let off the pedal and use less than 1... |
| 16 Chrysler Town & Country, Cooling 06/11/2025 in the Chrysler Engine Discussion This van came in with a loud noise that was due to a water pump bearing failure. Replaced water pump and test drove. Found that under load, it started to run a bit hot. It got to about 240. The coolant does not boil over. It being a pentastar, the first t... |
Example TechHelp Request
The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.
Using TechHelp
Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.
Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.
TechHelp by Email
In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.
Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.
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