TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.
TechHelp
Technical Assistance for Auto ProsLatest TechHelp Activity
iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.
Recent Automotive Discussions in TechHelp
| 98 Acura CL, Electronic, Shifting 05/24/2013 in the Asian Transmission Discussion ROad tested int shift problem some times harsh at low speeds D4 light flashes Comes up with P1773 for code. |
| 06 Chevrolet Silverado 3500, MIL 05/24/2013 in the GM Driveability Discussion Hi guys I am having some trouble with this truck. What happened after doing headgaskets and the customer took for two weeks he called and said the check engine light came on and the engine was shaking badly. When the truck was towed in the truck ran fine ... |
| 08 Hummer H3, Starting, crank no start 05/24/2013 in the GM Electrical Discussion hello everyone vehicle towed in crank-no start.secutity light was flashing so we performed relearn.vehicle started. we retried starting the next day-crank no start.checked signals at ign switch and bcm-all within spec's.performed relearn again and it star... |
| 07 BMW M5, oil level sensor 05/24/2013 in the European Engine Discussion We installed a used replacement engine after an engine failure. After filling the engine with the correct quantity of oil, and running the engine, we have an engine oil overfilled message. We replaced the oil level sensor with a new OEM part due to the un... |
| 03 Dodge Grand Caravan, Speedometer, Speedometer 05/24/2013 in the Chrysler Electrical Discussion Customer complaint was that speedometer would intermittantly spike on startup and van would run rough.I found a Tranny output speed sensor code set.I noticed that when I shifted from reverse to drive the speedometer would jump slightly and vehicle speed o... |
Example TechHelp Request
The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.
Using TechHelp
Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.
Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.
TechHelp by Email
In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.
Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.
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