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International Automotive Technicians Network


Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

14 Infiniti QX60, Starting, Engine
01/21/2021 in the Asian Electrical Discussion
Hi this vehicle came in with a hole in the side of the engine block; we replaced with a used unit. We are now attempting to start the vehicle and nothing is happening when we push the button with foot on brake pedal. It still shows the diagram on the clus...
98 Ford Econoline Super Duty, Misfire/MIL
01/21/2021 in the Ford Driveability Discussion
Thanks to all in advance. I got this box van after another shop scanned computer and found above codes. I verified what was in memory, ckd freeze frame, did koeo and koer tests to find a p0304 and p1408. Took cover off to find egr vac line off and dpfe ho...
16 Mercedes-Benz Sprinter 3500, Misfire
01/20/2021 in the European Driveability Discussion
Vehicle came in for coolant temp car and poor running, found a lost of codes, misfires for 2 and 3. Coolant temp fault also adblue implausible codes in adblu module and ecm. Van ran like poop and tons of smoke found connector for temp sensor unplugged con...
13 Dodge Dart, transmission
01/20/2021 in the Chrysler Miscellaneous Discussion
Hello my friends I have this Dodge Dart here with this message on the this play ENGAGE PARK BRAKE TO PREVENT ROLLING ,I can't find any information about it has no code but every time that start the car this message come on also when going to stop the mess...
09 Chevrolet Impala, Hesitation/Surge/MIL
01/20/2021 in the GM Driveability Discussion
2009 impala 3.9 surges at idle and while driving will stumble with codes for maf and tps issues p0101 p0121 p1101 and running rich p0172. Air filter housing was not attached so air was bypassing filter. Maf and honeycomb were dirty and appeared to have be...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.


Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.