TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.
TechHelp
Technical Assistance for Auto ProsLatest TechHelp Activity
iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.
Recent Automotive Discussions in TechHelp
| 16 Land Rover Range Rover, MIL 07/03/2025 in the European Driveability Discussion This Rover came in with several trouble codes, but the only one set as permanent was P249D-00. So we went through the DEF system. We found the tank very low and the injector would drip fluid when performing the DEF pressure test. So to start with we repla... |
| 02 Ford Excursion, Electronic, A/C control Module 07/03/2025 in the Ford HVAC Discussion This one has me stumped. This excursion came in losing power to the control module in the dash. It lights up for a minute , the a/c works and blows, then losses all power to it. You also hear Relay 301 for the Blower fan clicking. I have tried a new contr... |
| 14 Chevrolet Suburban 1500, Suspension, suspension control module 07/03/2025 in the GM Chassis Discussion Customer recently got a good deal on the truck from dealership. Service air ride system message was on the dash. air ride compressor would run and shut down and run again. the rear shocks were blown out. REplaced rear shocks and system wouldn't work. Batt... |
| 11 BMW 335i, MIL 07/03/2025 in the European Driveability Discussion Might have bitten off more than I care to,but. Scanned vehicle at customers house and had the [...] along with ambient temp code. The 2E0F code would not clear. Dropped at my shop where I replaced the Valvtronic actuator as that's where I was lead. I did ... |
| 14 Porsche Cayman, MIL 07/03/2025 in the European Driveability Discussion Vehicle came in with a message for "Cooling system fault, please visit workshop". Car runs and drives perfectly. I checked the coolant level and all is well, up to level, no leaks. Ran a scan of all modules and found 1 code in ECM. Code P1433-Vacuum syste... |
Example TechHelp Request
The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.
Using TechHelp
Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.
Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.
TechHelp by Email
In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.
Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.
Video