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International Automotive Technicians Network

TechHelp

Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

11 Kia Sorento, Power Sterring, Turning Steering Wheel
12/14/2018 in the Asian Miscellaneous Discussion
When turning the Steering Wheel approximately 1/4 turn both directions it hits a harder to turn spot I have checked the linkage u joints they flex all directions easily. Rack And Pinion had been replaced previously this is a used car not sure of other rep...
12 Ram 3500, Emissions/MIL
12/14/2018 in the Chrysler Driveability Discussion
have code P2000 NOx efficiency below threshold, I did replace both NOx sensor, there is no information on Alldata for this code, I did not see a reset procedure when replacing sensors, I am wondering with mileage of vehicle of converter has failed. any in...
06 Lincoln Navigator, Mechanical, runs rough when warm
12/14/2018 in the Ford Engine Discussion
5 months ago we put new timing chains,tensioners ,guides,Phasers &Solenoids for customer complaint of engine sounds like a "Diesel".Vehicle went home and all seemd good until a few weeks ago,when the customer complained that when the vehicle warms up(abou...
06 BMW 750i, airbag, light on, dash light on
12/14/2018 in the European Miscellaneous Discussion
Replaced driver side window motor, and now we have an air bag light with code 9649 stvl code. From what I understand, I need to use a special tool to reset something in the airbag system. I also understand that this is a common problem when doing this. An...
09 Dodge Ram 3500, Cuts-out/No Throttle
12/14/2018 in the Chrysler Driveability Discussion
Hey Ya’ll, After driving this truck about a mile the MAP sensor code will set and it will lose throttle, it won’t go to idle it will just slowly taper off as the truck slows down. After the first mile it’ll intermittently keep doing it every 1/2 mile or s...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.

TechHelp

Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.