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International Automotive Technicians Network

TechHelp

Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

11 Hyundai Elantra, No-start
10/20/2017 in the Asian Driveability Discussion
The customer was driving home and suddenly the car quit running. No codes. Sprayed in carb spray for fuel, and engine would not run. Engine does crank, lights, wipers, windows, radio, turn signals all work. Used noid light to test fuel injectors which fla...
04 Audi A4 Quattro, Mechanical, Heater
10/20/2017 in the European HVAC Discussion
Hi guys i have this audi a4 here with no heater in cabin so i got the lines off heater core and check for blockish and is open so i turn the car on and i noticed water doesnt go up from botton hose from heater core so looks like there is no circulation of...
07 Saab 9-3, Emissions/No-start/Stall
10/20/2017 in the European Driveability Discussion
Hi All. I need some input please! Received this Saab running very poorly after oil change at quick lube. Checked it, no codes, no other symptoms. During diagnosis car completely went down the drain and refused to run any longer. Only perceived problem was...
11 GMC Canyon, MIL
10/20/2017 in the GM Driveability Discussion
This vehicle was brought in with secondary air pump running at all times) we disconnected the air pump to test pcm and relay operation and all seems normal applies correctly and relay shuts off when commanded The air pump was running at all times even wit...
08 Jeep Wrangler, Electronic, compressor, inop
10/20/2017 in the Chrysler HVAC Discussion
Hi all. This jeep has me stuck.A/C compressor runs when you first start vehicle even though a/c light is not on.then cuts off and won't come back on no matter what you do other than shutting vehicle off.Light in ac control doesn't seem to work right eithe...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.

TechHelp

Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.