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International Automotive Technicians Network


Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

94 Buick Park Avenue, Cruise Control, Cruise Control
10/22/2020 in the GM Miscellaneous Discussion
Looking to repair this CC for this customer whom wants it to operate, very clean restoration vehicle is there way to retrieve DTC for the Cruise control system Or any techs that may had some experience with the Cruise on this vehicle, all the basics are g...
03 BMW 525i, Starting, Wont Crank, Wont crank
10/22/2020 in the European Electrical Discussion
I have this 2003 525i recently replaced a starter for a no crank issue but now its back again but this time the starter tests fine im getting all the right signals from the immobilizer system as far as turning the key and having the correct pn and sending...
03 Toyota RAV4, MIL
10/21/2020 in the Asian Driveability Discussion
Vehicle cam in with engine light is on with code p01349 VVT timing system, install new VVT oil solenoid and new timing chain and the Intake Cam Acuator (VVT Gear) change oil and filter drove the car not even 2 miles same thing code back on again , car dri...
05 Volvo XC90, Safety, Front windshield wipers
10/21/2020 in the European Electrical Discussion
The front windshield wipers not coming on. The rear wiper works, the washer fluid sprays on the front and rear. I’ve already replaced the wiper motor, switch, relays, cleaned the central electronics module, swapped out the steering wheel module, and if I ...
12 Dodge Grand Caravan, No-start
10/21/2020 in the Chrysler Driveability Discussion
This van will not crank/start. The red security light comes on and flashes the entire time the key is on. If you reset the ECU in the WIN module and CGW the light will go out, but it will not crank. Jumping the starter will cause it to crank over but it w...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.


Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.