TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.
TechHelp
Technical Assistance for Auto ProsLatest TechHelp Activity
iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.
Recent Automotive Discussions in TechHelp
| 08 Volkswagen Jetta, Lighting, brake lights 10/09/2025 in the European Electrical Discussion there are a few in the archives with the same problem, they bout all needed a master cylinder. the brake light switch is mounted to the master and works off a magnet on the master cylinders piston, and the magnet gets weak. anyhow i cant find an oem maste... |
| 14 Ram 1500, Starting, starter, no crank 10/08/2025 in the Chrysler Electrical Discussion Customer uses this truck for three hours in the morning to do chores, after he tries to leave his last stop it will not crank. Next morning fires right up. Have had this in the shop a couple times and did basic checks but not able to duplicate the concern... |
| 13 Jeep Wrangler, Surge/Surge/Surge/Surge 10/07/2025 in the Chrysler Driveability Discussion I've checked the O2 heater circuits and checked the O2 sensors. Circuits are good and O2 resistance is bad on all 4 heaters. They all read 2200 or - on the scanner while running. The ambient sensor is also bad. I havent asked the customer to replace them ... |
| 15 Chevrolet Equinox, Mechanical, engine 10/06/2025 in the GM Engine Discussion Car was brought in to have a new rebuilt engine installed. Got everything back together, new engine idles slightly rough, p0300 is the only code I get. Everything I replaced is in the repair history section. Im going to test the cam crank signals and try ... |
| 14 Ram 5500, Differential, Rear axle 10/06/2025 in the Chrysler PowerTrain Discussion This is a loaded bucket truck with railroad gear. When turning the rear tires bind, hop and skip. Feels like when turning in 4 wheel drive except it's not. Thought it was something with the rear positraction so we replaced the entire differential. It's a ... |
Example TechHelp Request
The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.
Using TechHelp
Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.
Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.
TechHelp by Email
In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.
Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.
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