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International Automotive Technicians Network

TechHelp

Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

05 Ford Freestar, No-start
07/20/2019 in the Ford Driveability Discussion
This vehicle came from another shop with an internet sourced PCM already installed for programming and key relearn as the PATS system is part of the PCM on this application. I was unable to program that PCM using the original PCM part number. (OE PCM is o...
00 Chevrolet Express 3500, Hesitation/Surge
07/20/2019 in the GM Driveability Discussion
Customer took vehicle on Tuesday, after rebuilt transmission installation 3rd gear 4th gear shake was gone customer was happy with vehicle until Saturday. Check engine light came back on with the aforementioned trouble codes. P0404 and p1414. Customer say...
03 Nissan 350Z, MIL
07/20/2019 in the Asian Driveability Discussion
Would like to thank all you techs in advance for any help. Car has a P0340 code, customer installed after market cam sensors before bringing to me. Told him nissans are weird, only like nissan sensors, so replaced both cams and crank sensor. Test drove ve...
02 Jeep Grand Cherokee, compressor
07/20/2019 in the Chrysler HVAC Discussion
Sorry for the long post but wanted to include as much info as I can. This one came in for overheating. Fan not operating at temp. Replaced fan relay behind headlight and all was good. fan kicked on at 210 no problem and maintained temp. Evacuated & Rechar...
03 BMW 330Ci, Convertible top
07/19/2019 in the European Miscellaneous Discussion
When i push the open convertible top, the orange led light next to the switch lit up . The convertible top does not open. I cannot hear anything at all, switch or motor. What is the most common problem on this car???

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.

TechHelp

Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.