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International Automotive Technicians Network


Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

12 Ford E-250, Lighting, cluster, inop
04/22/2024 in the Ford Electrical Discussion
Greetings to all this van was in aflood 2yrs ago now it is starting to show electrical problems such as turn signals will not work abs and red brake light come on power windows will not function.we pulled the smart junction box under left side of dash and...
05 Toyota Prius, ABS, ABS module
04/22/2024 in the Asian Brakes Discussion
Vehicle came in with Cruise control Inop. Found the ABS/Brake system yellow light on. Scanned for codes found C1256. Followed the Diag tree in All Data. Confirmed the Acc pressure reading low. Freeze frame data showed 2.5 volts. Should be 3.2-4volts. I re...
14 Mazda 5, Poor-idle/Hesitation/Surge/Misfire
04/19/2024 in the Asian Driveability Discussion
The car will go into limp mode & start misfiring. Isolated Cylinder #1. Dropping injector pulse. Car runs normal after restart. Compression test = Good, Swapped #1 coil to #3, Swapped #1 injector to #4, Swapped #1 Spark Plug to #2, new Mazda ECU and keys.
11 Chevrolet Cruze, Mechanical, valve cover
04/19/2024 in the GM Engine Discussion
The engine had a bad oil leak coming from the valve cover. Replaced Valve cover and checked orange tab in intake manifold for the PCV valve and it looked okay. The new valve cover is leaking. The valve cover had a bad spot on it were it was leaking. Insta...
16 Ford F-250 Super Duty, Starting
04/19/2024 in the Ford Electrical Discussion
Hey every one, ive recently installed a jasper running engine assembly and did it with the cab off. After installation and dropping the cab back on turn the key and error messages on the dash are, engine over temp, check starting system, low oil pressure,...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.


Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.