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International Automotive Technicians Network

TechHelp

Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

16 Ram 2500, Speedometer
04/19/2018 in the Chrysler Electrical Discussion
Dodge gurus, I... um... I think I stepped in it. Last week I put a TIPM in a Jeep. I programmed it and did the restore config. When I got done I got the code for tire speedometer rationality. The tires were an aftermarket size so I picked a tire size opti...
14 Audi S7, MIL
04/19/2018 in the European Driveability Discussion
Audi Tech, please help. Car original came in with a whistling noise. Found excessive vacuum in crankcase. Replace oil seperator, noise problem has been resolve, but check engine light back on with 4dtcs. Replace boost sensor 2 & still back with same fault...
13 Chevrolet Equinox, MIL/reduced power
04/19/2018 in the GM Driveability Discussion
Car came in shop as a no start. would start and run but had reduced power message on dash On the exhaust cam codes the solenoid was bad, ohm'd way off spec. was replaced and no problem there the ckp sensor was scoped when the fuel problem was present and ...
08 Ford F-250 Super Duty, Dashboard, Help With Dashboard Removal
04/19/2018 in the Ford HVAC Discussion
Hi folks. I really need some help here. I have to clean or replace the evap core due to poor air flow in any selected vent position. I had access to ford workshop manual and all bolts are out. 3 bolts in driver's door edge. 1 bolt behind rubber plug on dr...
04 Cadillac CTS, Mechanical, Interm/O.D. Clutch Housing Snap Ring
04/19/2018 in the GM Transmission Discussion
This is my first time rebuilding a 5L40E. I'm trying to remove the INTERM/O.D. CLUTCH HOUSING SNAP RING. The manual lists the kent-moore tool J-45126 snap ring pliers. I also found aftermarket pliers for the job. $500 for kent and $179 for aftermarket. I ...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.

TechHelp

Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.