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International Automotive Technicians Network

TechHelp

Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

11 BMW X5, MIL
09/18/2020 in the European Driveability Discussion
Any suggestions would be greatly appreciated. I'm guessing it the Boost Pressure sensor Im trying to identify it and its location my main parts vendor says its a map sensor and it calls for 2 of them. BMW dealer could find it looking it up when I ask him ...
09 Audi A8 Quattro, Stall
09/17/2020 in the European Driveability Discussion
Back at this monster again. Thought we had problem licked ,but here we are again. intermittently stalls or will not restart after a hot soak,customer says has to wait 25 minutes then starts,says he hears like a click noise then starts. We have done everyt...
13 Acura ILX, Mechanical, Engine/IMA
09/17/2020 in the Asian Engine Discussion
Thank you in advance for any help. We have a 2013 Acura ILX towed into the shop with a no start condition. It acts like a seized engine, The starter clicks hard and high amperage draw. If I attempt to turn the engine by hand with a socket on the crankshaf...
95 GMC K2500, Poor-idle/Stall
09/17/2020 in the GM Driveability Discussion
This truck came in as a tow in crank no start. It had no spark but did have injector pulse. I had no coil control out of the ignition module. Replaced the distributor assembly/ignition module. Truck stared up and ran fine, set the timing and then now it i...
04 Dodge Ram 2500, HVAC Airflow
09/17/2020 in the Chrysler HVAC Discussion
We had this truck come in with no function other than slight airflow from the floor and defrost, poor AC temp, intermittently no display on the climate control head. We found the vent/defrost and floor doors as well as the temp door broken - this is a sin...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.

TechHelp

Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.