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International Automotive Technicians Network


Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

07 Subaru Outback, Mechanical
12/17/2017 in the Asian Engine Discussion
Subaru tech, please help on this H6 engine. Customer concern rattle tiggling noise from engine area. Remove belt, noise still happen. Isolate noise from close [...] left side timing chain cover or valve cover area. Noise only happen at idle after car full...
94 Mercedes-Benz S320, No-start
12/17/2017 in the European Driveability Discussion
Insights from MB Technicians and other MB specialists especially those familiar with early 1990s MB operation requested. Others too! but please don't get into too many weeds outside of our hypothesis below. Accept for discussion sake that we explored all ...
09 Dodge Ram 3500, Cooling
12/16/2017 in the Chrysler Engine Discussion
Good afternoon techs, This one is acting very strange. When the truck is idling, the cooling system builds all kind of pressure- it took my pressure gauge and pegged it. But soon as you bring up the RPM's the pressure drops off. I tried to do a block test...
02 BMW 330i, Poor-idle/Surge/Cuts-out/Stall
12/16/2017 in the European Driveability Discussion
Customer states vehicle will cut out / misfire 2 idle when engine temp. is cold . This did not do this until valve cover gasket / spark plug replacement . Above idle it runs perfect . Once engine is warmed up the vehicle runs " ok " at idle . I removed an...
07 Maserati Quattroporte, Misfire/MIL
12/15/2017 in the European Driveability Discussion
we changed cam varaitors and set cam timing to repair cam chain noise. rechecked cam timing. changed everything we could think of. we can feel the slightest misfire at idle. if we rev to 3000 rpm light stops flashing when returned to idle it goes into ope...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.


Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.