TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.
TechHelp
Technical Assistance for Auto ProsLatest TechHelp Activity
iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.
Recent Automotive Discussions in TechHelp
| 02 Toyota Highlander, MIL 10/21/2018 in the Asian Driveability Discussion Got vehicle with knock sensor codes and bank 1 lean condition. Replaced sensors and harness. Also found defective MAF so also replaced. Codes and monitors reset, vehicle ran 100%. Came back week later with both knock sensor codes stored. CEL on intermitte... |
| 14 Chrysler 200, Lighting, tail light and panel lights 10/20/2018 in the Chrysler Electrical Discussion So the car came in with no tail lights. when light switch is turned off then back on all center console lights and daytime front light flash several time then shut off. If the car is cold the light do turn on for like 5 minute then start to flash. The dtc... |
| 10 Ford Escape, Electronic, Transaxle solenoid 10/20/2018 in the Ford Transmission Discussion One for you FOMOCO Tranny boyz. Got this 2010 Escape 3.0 litre that the trans sets a P0657 code for transaxle solenoid control. Mitchell trouble tree basically says to check for 12v on the Blue/yellow wire at the trans connector from the pcm. The Blue/yel... |
| 04 Ford F-250 Super Duty, Cuts-out 10/20/2018 in the Ford Driveability Discussion Greetings, Engine just cuts off intermittently. No stumble, no check engine light,(except in bulb check). Runs flawlessly with all PIDs in order, until it just shuts off. Sometimes it will restart immediately, other times it can be hrs. or days. It may ru... |
| 06 Chevrolet Cobalt, MIL 10/20/2018 in the GM Driveability Discussion Followed All Data Diagnostic tree from 1 thru 19. All tests lead to circuit between ignition module and ECM. Resistance between ICM and ECM cam signal wire well within specs 0 ohms Voltage from same wire out of spec Voltage from ECM to ICM should be betwe... |
Example TechHelp Request
The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.
Using TechHelp
Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.
Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.
TechHelp by Email
In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.
Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.
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