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International Automotive Technicians Network

TechHelp

Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

17 Jeep Wrangler, Mechanical, no misfire
06/14/2024 in the Chrysler HVAC Discussion
vehicle has p0175 /p0172 rich both banks some replaced map, all o02 sensors .then pcm .i monitored the coolant temp sensor ,map baro 29 good vehicle runs good. both banks longterm is -33 .pinched of booster and purge valve. no change. pcm ,all 02 sensor u...
15 Ram 3500, MIL
06/14/2024 in the Chrysler Driveability Discussion
It wouldnt let me pick the right model lol. But this is an 3500 heavy duty 6.7 cummins. Went thru the testing for the p20e8 and p20e9 codes in shopkey which lead to the pjmp assy replaced the pump and performed the prime procedure using the scan tool and ...
07 Dodge Grand Caravan, Poor-idle/MIL
06/14/2024 in the Chrysler Driveability Discussion
Car came in for mil. Code p0108. Knowing the harness issues these v6s have, i found 12v on the map return signal. Should never be higher than 5v. pulled the upper intake and found a lot of bare wire. Fashioned a new harness and again, p 0108 occurs right ...
14 Ford F-150, Electronic, Blower fan
06/14/2024 in the Ford HVAC Discussion
Please help me on this one,the truck came to my place with a blower always on at 63%,i think this is a back up speed, The only code i got is lost communication with bcm,but i do communicate with all module and i check the ms can bus circuit it ok Also tri...
13 Dodge Durango, brakes, No brakes
06/14/2024 in the Chrysler Brakes Discussion
Customer drove vehicle to the shop with virtually no braking. I was worried just getting it in the shop! Heard a clear hissing noise from brake booster so replaced booster and master cylinder. Bench bled master cylinder, bled brakes at all 4 wheels, and p...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.

TechHelp

Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.