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International Automotive Technicians Network

TechHelp

Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

12 Mazda 2, ABS, ABS module
11/24/2020 in the Asian Brakes Discussion
I received a code that indicates there is no communication with the ABS module. I can not find any fuses or relays for this system. There is a spot in the relay box for an ABS relay but it is empty. I replaced the ABS module with a used unit and am still ...
04 Nissan Titan, ABS, Brakes
11/24/2020 in the Asian Brakes Discussion
Hi, friend hope you all are ok and family too .On my help request is about this Nissan Titan . I change the Master cylinder because the brakes were very soft and the next Day the costumer call me and say that the brakes were locking up. sow I did the next...
16 Ford F-250 Super Duty, MIL
11/24/2020 in the Ford Driveability Discussion
Ok guys I need some help. I've got a 11/15 Ford F-250 with a 6.7 diesel and the truck was setting code p0170. I found a tsb for the code and it said to flash the pcm and reset maf parameters so that's what I did with my vcm2 ids and now a p04e3 comes up i...
99 Saab 9-5, Electronic, ABS and Speedometer
11/24/2020 in the European Brakes Discussion
When the speedo is not working we can read the speed from the rear wheel sensors but we get no output from the ABS module to speedo. also, we get no communication with the abs module at the time the speedo fails. We are convinced the ABS module is bad. DO...
09 Chevrolet Malibu, Steering, PS pump
11/24/2020 in the GM Chassis Discussion
Vehicle came in with PS fluid leaking from the front PS pump seal. Pump shaft had play. Replaced pump with aftermarket pump and flushed system. System was slightly noisy but performing well. Vehicle came back 15K miles later with concern of steering "bind...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.

TechHelp

Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.