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International Automotive Technicians Network


Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

11 Chevrolet Cruze, Electronic, compressor, inop
04/25/2017 in the GM HVAC Discussion
This one is driving me crazy. I have a 2011 cruze with no ac engagement. First, I made sure there was plenty of freon in the system. After digging through hvac data, I found the section ac permission data. In this section PIDS currently are: compressor in...
93 Ford E-350 Econoline, Emissions/Misfire
04/25/2017 in the Ford Driveability Discussion
vehicle failed a tsi smog inspection. emission samples taken at both idle and 2500 rpm. hc 7500 and co 6.5% at idle. 2500 hc 4600 co 3.75. after a check of the basics found cylinders 1 and 2 at 0psi. leak down found burnt exhaust valves. removed heads and...
05 Chrysler 300, No-start
04/25/2017 in the Chrysler Driveability Discussion
Hello, I have this 05 Chrysler 300C towed in to my shop. It cranks but won't start. It had a 5.7 liter engine put in at a previous shop and hasn't ran since. When you crank the motor it spins fast, then bucks the starter, backfires, sounds like its going ...
08 Chevrolet Avalanche, MIL
04/25/2017 in the GM Driveability Discussion
While I was inspecting this truck I had p0443 and no other codes. When I went to check the sol I found it unplugged. So I plugged it in and cleared the codes. Then 18 miles later the check engine light comes back on. which I thought that it would thinking...
07 Cadillac Escalade, Sir, Seat Position Sensor?
04/25/2017 in the GM Brakes Discussion
Have replaced above parts. The SIR warning light comes on when moving the seat rearward at just about the same spot in rearward travel. The scanner will say forward position and then will show rearward for about and inch when moving back and then sets the...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.


Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.