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International Automotive Technicians Network

TechHelp

Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

04 Lexus ES330, heat
12/11/2019 in the Asian HVAC Discussion
I have this Lexus in that the customer just took a trip to Florida in and they noticed the passenger side airflow from the vents feels colder then drivers side. I measured temp output and yes the pass side blows 8-12F degrees less then drivers. Neither of...
98 Mercedes-Benz SLK230, Interior, Instrument cluster
12/10/2019 in the European Electrical Discussion
I have this car that a customer jumped wrong,it damaged the instrument cluster, i tried to get it repaired but BBA said the processor is damaged and cant be repaired. I know they aren't always the best but no one else would take it on, my Question is does...
04 Saturn L300, MIL
12/10/2019 in the GM Driveability Discussion
thanks in advance for any fed back on this issue. here goes, car came in for with multiple codes for throttle body checked voltages all present to T-body checked gas peddle had reading on tech 2 showing good signal to computer from gas peddle with no thro...
12 Hyundai Sonata, Starting
12/10/2019 in the Asian Electrical Discussion
Bought this hybrid car at auction, we got it in the shop and found that the alternator/starter belt was missing, we installed a new one and charged the 12 volt battery. Issue is it appears that the high voltage battery is very low on charge. Some statment...
04 Dodge Sprinter 2500, No-start
12/10/2019 in the Chrysler Driveability Discussion
Tow truck driver said he had towed it several times. Had a no start went it came in. We started with the usual checking grounds /connectors /codes. When we can commutate with the shift module it will start. code 1926-0000 when we cant no start . so far po...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.

TechHelp

Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.