TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.
TechHelp
Technical Assistance for Auto ProsLatest TechHelp Activity
iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.
Recent Automotive Discussions in TechHelp
| 19 Volkswagen Atlas, Differential, Rear differential 07/26/2024 in the European PowerTrain Discussion Need help on a VW setting communication codes. Main code I am trying to track down is U011400(Lost communication with 4 wheel drive clutch control module). I have good ground and good power to 4wd module. With my scope, I have good communication data on 2... |
| 24 Honda CR-V, Liftgate, Power Liftgate 07/25/2024 in the Asian Body Discussion First off the form would not let me put in the VIN, it is [...], a 2024 Honda CR-V, Hybrid AWD, we got the car with the complaint of an inoperative power liftgate, we checked all obvious wiring, connectors and components of the power liftgate, no faults w... |
| 05 Nissan Pathfinder, No-start/Stall 07/25/2024 in the Asian Driveability Discussion Greetings, I've been helping a small independent shop with the above-mentioned vehicle. As far as I can gather (the shop owner is Hispanic and their English is worse than my Spanish) another shop replaced the timing set. The vehicle did not start and run.... |
| 17 Volkswagen Touareg, Cruise Control, No Cruise Control 07/25/2024 in the European Miscellaneous Discussion Adaptive Cruise Conrol function not available( all cruise control function will not work) We have removeed front mirror camera and reheated soder connection to main chip following youtube post to correct this issue. Did not correct problem We have 3 Toura... |
| 19 Ford Expedition, No-start 07/24/2024 in the Ford Driveability Discussion Expedition was dropped off for missing during acceleration while at normal operational temperature. Had also loss of ac cooling which was freon leak which we located and will repair after engine repairs. The fuel trims we good between -5 & +5 at idle and ... |
Example TechHelp Request
The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.
Using TechHelp
Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.
Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.
TechHelp by Email
In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.
Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.
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