TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.
TechHelp
Technical Assistance for Auto ProsLatest TechHelp Activity
iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.
Recent Automotive Discussions in TechHelp
| 91 Ford F-150, Misfire 05/30/2020 in the Ford Driveability Discussion Hello again... This ford is getting the best of or maybe its heat. Is only 107 degrees here in Tucson. Here is what I figure the problem is with this truck but can't figure out the fix. It's running on 4 cylinders only (1,5,4 & 8) due to no injector pulse... |
| 06 Mercedes-Benz E350, Charging, Electrical 05/30/2020 in the European Electrical Discussion Thank you in advance. This vehicle from customer has done this before in the past. Towed in for no start. Battery dead. Jumped and ran fine. Charging voltage on main battery was creeping towards 12.5 at times with severe bearing noise from alternator. Rep... |
| 13 Volkswagen Jetta, Lighting, Parking Lights 05/30/2020 in the European Electrical Discussion Customer complained of right side parking lights front and rear not working intermittently at first. I've checked all bulbs, fuses and connections and found no obvious fault anywhere. Wiring diagrams show one signal wire from headlight switch to bcm and t... |
| 09 Mini Cooper, MIL 05/30/2020 in the European Driveability Discussion Hello Mini Cooper specialist The problem is the cooling fan comes on low speed immediately when you push the button to start the car. (it will come on even if the button is in the run mode, engine not running). I have checked the cooling system fluid leve... |
| 00 Jeep Grand Cherokee, No-start 05/29/2020 in the Chrysler Driveability Discussion I was called to program SKIM module with my DRB3. Skim replaced due to no start and Transponder Circuit Failure code. Programmed SKIM with no issues but code would not clear. Key would not program with wrong key response on DRB3. Shop decided to try used ... |
Example TechHelp Request
The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.
Using TechHelp
Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.
Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.
TechHelp by Email
In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.
Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.
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