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International Automotive Technicians Network

TechHelp

Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

06 BMW 525i, Charging, low battery & batt light on
02/23/2018 in the European Electrical Discussion
Vehicle came into my shop complaining of a no charge condition ( batt light on ) . Had to be jumped twice in three days. To my knowledge the new battery had not been registered . A NAPA 7549 cca 900a replaced the OEM BMW battery 850 cca . I found a code 2...
08 BMW 650i, smart key, Comfort Access, Inop
02/23/2018 in the European Electrical Discussion
We obtained a replacement keyfob from BMW. There is no coding or programming needed to make the fob work. There are no faults stored in the vehicle. Both key fobs operate the car when inserted in the slot on the dash. They do not not operate the car by be...
11 Dodge Journey, Lighting, rear turn, tail and wiper
02/23/2018 in the Chrysler Electrical Discussion
vehicle cam in to have BCM re-programed, customer says He put new BCM in due to no rear tail lights, no rear turn signals and no rear wiper operation. He thinks it happed all at once but not sure, he just noticed none of them working. Found only codes B16...
01 Ford F-150, Drive cycle
02/23/2018 in the Ford Driveability Discussion
we had this vehicle brought to our shop for reoccurring trans code (unknown previous shop just cleared) when we checked, the transmission indicator in pcm kept moving due to a loose shifter linkage in worn out column. we replaced column, and reset compute...
10 Kia Forte, No-start/Stall
02/23/2018 in the Asian Driveability Discussion
Vehicle was towed in for no start. Had above cam codes stored. Customer replaced intake cam sensor. Has injector pulse. Does not have spark. However, after about 8-10 seconds of cranking spark will appear and vehicle will start. Sometimes you have to feat...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.

TechHelp

Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.