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International Automotive Technicians Network

TechHelp

Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

11 Lincoln Town Car, Poor-idle/Poor-idle
05/22/2024 in the Ford Driveability Discussion
Without a big long explanation, bought this car personally as a flip from a long time customer. Last time it was here in January it ran perfect. Always well maintained. Sat in the driveway for a few months, tried to jump the dead battery and it wouldn't c...
16 Nissan Altima, Monitor issue
05/22/2024 in the Asian Driveability Discussion
This Altima is dropped into my lap after multiple shops have looked at it. It also has been to 2 Nissan dealers 3 times no luck. I have confirmed it has the latest software in it, however it will not set the Fuel system monitor. All others set fine, the d...
17 Jeep Cherokee, MIL
05/22/2024 in the Chrysler Driveability Discussion
Replaced rear differential due to binding on turns, no codes then, now after 70 mile code c1440-64 comes on Just reaplaced rear differential due to binding noise.
10 Pontiac G6, Starting
05/21/2024 in the GM Electrical Discussion
this car starts and dies a few seconds later, the theft lock light stays on while its runs but there arte no codes in any module except an abs sensor code in the abs module, fuel pressure is 55 psi, i have tryed unhooking the battery and touch the cables ...
13 Buick LaCrosse, MIL
05/21/2024 in the GM Driveability Discussion
I have had this car in a few days ago and the fuel trims are always in the negative -25 long term. It has a new maf and a new purge valve And high pressure sensor on the rail from a different shop and I seen there were all ac-delco.The high pressure pump ...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.

TechHelp

Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.