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International Automotive Technicians Network

TechHelp

Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

09 BMW 328i, Starting, Starting
01/24/2017 in the European Electrical Discussion
Vehicle came in with SES light on, slight stumble and occasional hard start. Scan produced codes 2A82, 2A87, 2A9A, 2A9B, 2A98, 2A99. Cleaned solenoids but no change. Replaced VANOS solenoids, valve cover gaskets, spark plugs and performed oil and filter c...
09 Audi A4 Quattro, Misfire
01/24/2017 in the European Driveability Discussion
cleared misfire codes had misfire codes on all 4 cyc. at some point.. need to know how to reset misfire counters so we can pinpoint which cyc is still causing a slight misfire at times one new ignition coil.
09 Dodge Journey, ABS, low pedal
01/24/2017 in the Chrysler Brakes Discussion
Customer brought vehicle in with low brake pedal. Pads were low and rotors needed replaced. Did brakes and pedal no better. Did the abs scanner bleed system still the same. Appeared that not much fluid was coming out of left frt and rt rear. Checked at ma...
12 Ford F-150, Misfire
01/24/2017 in the Ford Driveability Discussion
hey guys have read a lot of articles about intercooler problems devoloping condensaition any ideas would be great thanks! replaced all 6 plugs with motorcraft original equipment motorcraft plugs replace air filter.
03 Volkswagen Passat, Mechanical, Oil Pan
01/24/2017 in the European Engine Discussion
Car came in with a hole in the pan. All the information I've seen points to a very easy R&R, but on this model it's not so easy the non-removable cross member is in the way. I've loosened the front and rear mounts and when it's up on the lift, jacked it u...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.

TechHelp

Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.