TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.
TechHelp
Technical Assistance for Auto ProsLatest TechHelp Activity
iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.
Recent Automotive Discussions in TechHelp
| 14 Dodge Durango, Electronic, Transmission Control Module 12/14/2025 in the Chrysler Transmission Discussion Can you install a used transmission in a 2014 Durango. Concerned on programming. Have [...] with programmer. Transmissions and programming of transmissions modules are not my strong point so maybe someone can help. Have a Durango with almost 275k miles. S... |
| 05 Ford F-250 Super Duty, No-start 12/12/2025 in the Ford Driveability Discussion Truck arrive with a complaint of crank no start hot,upon inspection found oil at coolant bootle tested high pressure system found aleak at stand pipes ,so start tear down and found a lot sludge and carbon build up at oil cooler housing and screen for hpop... |
| 07 Ford Edge, Starting, No crank 12/11/2025 in the Ford Electrical Discussion I replaced a heater core in this vehicle and now I can only communicate with the GEM and audio control module. The GEM has a code for no communication with the instrument cluster. Vehicle won't crank. Everything works in the interior including the instrum... |
| 16 Mini Cooper, Accessories, parasitic draw of 70ma aprox 12/11/2025 in the European Electrical Discussion fuse 404 feeds the body domain controller ,all fuses at body domain controller have been removed and failed to remove cause of draw curious if anyone has encountered very small draws on these vehicles n/a. |
| 09 Chevrolet Silverado 2500 HD, Glass, Power windows 12/11/2025 in the GM Body Discussion Hello all, so cust complaint is none of the windows work form any switch. Also the radio (aftermarket) doesnt shut off when the key is removed, but will power down after some time (not causing a draw). They did say that the windows and the radio issue sta... |
Example TechHelp Request
The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.
Using TechHelp
Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.
Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.
TechHelp by Email
In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.
Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.
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