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International Automotive Technicians Network

TechHelp

Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

07 Jeep Wrangler, MIL
05/26/2022 in the Chrysler Driveability Discussion
Hello Everyone, We have this Jeep that came in originally with a P0103 Heated Oxygen Sensor (Bank 1 Sensor 1) Slow Response. We replaced the cracked exhaust manifold and replace intake manifold gaskets (upper and lower) due to a coolant leak. The customer...
04 Mercedes-Benz S500, Drive-axles, Front Right Axle
05/26/2022 in the European PowerTrain Discussion
Hello iatn group, I have this 2004 S500 4matic that needs a axle boot replacement on right front inner side. In a attempt on removing the axle the input shaft axle hub is seized in the front differential. Under the car, there is a small amount of rust, no...
15 Chevrolet Cruze, Burning oil
05/26/2022 in the GM Driveability Discussion
This car has me stumped. We have a new gm, valve cover, 2 turbos, intake, pcv hoses, intercooler. All gm parts. Did cylinder leak down-passed, sent it to gm dealership and they diagnosed as having bad turbo p0299 so we put second gm turbo on it. The probl...
09 Chevrolet Silverado 1500, Suspension
05/26/2022 in the GM Chassis Discussion
Customer stated the vehicle would produce a thumping sound on hard acceleration from a stop. Conditions that set this as well include being on a steep incline and when vehicle is loaded with a trailer. I am able to duplicate the concern at a stand still, ...
07 BMW 328xi, Electronic
05/26/2022 in the European Brakes Discussion
car came in with 4x4 light is on scan it found the 4wd moptor is faulty after replacing the motor and reset all setting such as replace transfer case motor etc using Autologic i get a DSC code 5e5c wheel speed , dirction of rotation any help will be great...

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.

TechHelp

Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.