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International Automotive Technicians Network

TechHelp

Technical Assistance for Auto Pros

TechHelp is the heart of iATN: thousands of professional automotive technicians, from all over the world, helping each other with real-world automotive problems, 24 hours a day. A feed of some of the latest TechHelp requests is shown below. Inside the members-only area, your personalized TechHelp page is the central clearinghouse for all things related to TechHelp. You can open a new help request, update or close requests that you currently have open, add further comments to help requests you have closed in the past, help other members with their vehicle problems, update your TechHelp email subscription settings, view the current TechHelp stats for you and the rest of iATN, and more.

Latest TechHelp Activity

iATN members may view yesterday's automotive repair discussion on Asian, Chrysler, European, Ford, and GM vehicles, including this month's automotive discussion and top diagnostic trouble codes.

Recent Automotive Discussions in TechHelp

09 Toyota Camry, ABS, Yellow ABS/Red Brake Lights Illuminate
01/29/2023 in the Asian Brakes Discussion
Customer brought car in for the Red "Brake" & Yellow "ABS" Lights on. Only DTC set is in the Instrument Panel Control Module UO129 Loss OF Communication with ABS Skid Control Actuator. My experience is sometimes the lights are on & the Speedo always reads...
07 Volvo XC70, Steering
01/29/2023 in the European Chassis Discussion
Power steering fluid leaking from small metal bypass steering pipes on power steering rack (lower pipe). Fluid is not leaking from steering pump pressure hose or reservoir return hose at power steering pump. New power steering rack is not available. Besid...
01 Volvo S40, Mechanical, Large Engine oil leak
01/28/2023 in the European Engine Discussion
Customer reports that slow oil leak is now losing 1 quart every 40 miles. Leak appears to be coming from down around the front crankshaft oil seal or oil pump area. I have removed the 4 bolts and the large center nut from the harmonic balancer. Balancer d...
13 Ford F-150, No-start
01/28/2023 in the Ford Driveability Discussion
Truck was towed in, no start. oe spark plugs fouled. Replaced vehicle started- found clogged catalytic convertor -replaced convertors. started up has 02 sensors stuck rich codes. if vehicle sits overnight plugs will be fouled again on start up. Has new m....
02 Jaguar XKR, MIL
01/28/2023 in the European Driveability Discussion
Scan tool data show bank 3 sensor 2 fail. Anyone know where is bank 3 located. Never heard bank 3 engine before.

Example TechHelp Request

The example TechHelp request below highlights not only the original request, which included some waveforms posted by the member for extra detail on his issue, but also the related documents & media found on iATN, and our sister company Identifix's Direct-Hit product. Not shown in the screenshot are the replies received by the member on their help request, and the fix they posted describing how they solved the issue with the vehicle.

TechHelp

Using TechHelp

Although iATN TechHelp originally started back in 1995 as an email-only service, most members use TechHelp today via our website, where they have the ability to filter their view of TechHelp down to requests on very specific makes, models, and other keywords. In addition to the help requests, every member is able to read the final "fix" posted by the author. Premium (paid) members, as well as basic (free) members that regularly offer help to other members, are able to view all of the replies received on each TechHelp request. All of this information is searchable in the iATN Knowledge Base.

Many members use TechHelp not only to help others, but also to keep an eye on the interesting fixes that are posted each day. Subscribing to TechHelp by email is a great way to keep up-to-date on the latest issues facing your favorite carline.

TechHelp by Email

In addition to reading TechHelp via the web, you can subscribe to it via email. Once you join the network, you may begin receiving some TechHelp email help requests from other members, either in summary format (sent nightly), or via individual email requests. You may switch formats, choose a different email volume level (choices range from receiving 0 to 70 help requests per day), and choice of topics. TechHelp email is currently split up into 5 major topics (Asian, Chrysler, European, Ford, and GM), and 10 sub-topics (Body, Brakes, Chassis, Driveability, Electrical, Engine, HVAC, Misc., PowerTrain, and Transmission issues), providing 50 combinations for you to choose from. You can mix and match which topics you receive to focus on your specialties.

Note: To keep the quality of TechHelp requests at a high level, members are expected to offer help prior to asking for help, and members are limited in the number of help requests they can send each month.