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International Automotive Technicians Network
Re: Defective part or Technician error?
Posted to Technical Discussion Forum on 1/22/2018

Robert,

In this case "the shop" (AKA my actual income level) absorbs the cost. I made this decision based on lots of various different factors. If I was going by what's in the SOP manual the tech would have to redo the whole job for no labor at all. In this ... Login to read more.