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International Automotive Technicians Network
Re: Customer takes vehicle back and buys a new one
Posted to Technical Discussion Forum on 1/7/2002

Brad,

I know this is not what you want to hear, but sometimes it is the best choice for the customer, and you should tell them so. I just told my sister not to waste any more money on her 88 Caprice. It is just worn out and needs to be replaced. She needs a ... Login to read more.