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International Automotive Technicians Network
Re: Upselling 'Maintenance' Services
Posted to Technical Discussion Forum on 2/19/2014 2 Replies

I ass-u-me that the 25K mile average was what the dealership saw (not just you personally). If so, it sounds like not many people were going to the dealer with non-warranty problems. Makes one wonder if the push for up-selling unneeded services was back firing... Login to read more.

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