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Re: How do YOU respond?
Posted to Shop Management Forum on 11/4/2003 2 Replies

In a previous post I stated I show the customer what the problem is and let him see with his own eyes whats wrong. Last week I looked at a '96 Explorer with a worn out compressor. I showed the customer the gauge readings, 115 on the high side and 95 on the low... Login to read more.

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