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Re: Complaining
Posted to Shop Management Forum on 11/4/2003 1 Reply

Louis,

I've "heard" enough of your posts/responses to know that you already know the answer, but here goes: "YES". That is ALWAYS the first thing to assume. Those who take it personally (as if a glove were thrown down in a challenge to a duel) are the ones w... Login to read more.

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