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Re: How do YOU respond?
Posted to Shop Management Forum on 11/3/2003 1 Reply

I hold 2 rules to recommending services:

#1: Must be a legitimate service to offer to the vehicle (no muffler bearing clean and pack or cap and rotor on a DIS system)

#2: Must have a tangible reason (mileage up, pH shifted, leaking, noisy, ect.) for recomm... Login to read more.

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