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Re: How do YOU respond?
Posted to Shop Management Forum on 11/3/2003 2 Replies

Phil, If I know my diagnosis is correct, and it better be, then I demand that he bring the vehicle in with his "mechanic" and have us inspect it again while standing there. If he refuses to come in and wants to be a smart a** and accuse us of rip off stuff, I'... Login to read more.

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