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International Automotive Technicians Network
Re: What would YOU do!?!?!?
Posted to Shop Management Forum on 11/3/2003

Coin toss for me, depends on what is going on in my life when the call comes at home. If I'm not up to much I'll go help, if I'm busy with the family I explain that to them. Also the person on the other ends demeanor.

I would bet I have 20% of my customers g... Login to read more.