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International Automotive Technicians Network
Re: Service Manager responsiblilties
Posted to Shop Management Forum on 11/2/2003

let me ask if that customer refuses the job, and takes the car someplace else and they say " you dont need all that work you only need this, let me show you"

then i think you will lose a customer. and we all know good work travels fast and bad work travels f... Login to read more.