× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: I fired my first customer today (long post)
Posted to Shop Management Forum on 10/12/2003

Doug, the only thing I would have done differently would have been to have it towed away from my shop. Since you "touched" it, you open yourself up to who knows what if there is an accident on the way home. Metal to metal in my book is unsafe, Period, and nobo... Login to read more.