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I fired my first customer today (long post)
Posted to Shop Management Forum on 10/11/2003 28 Replies

I had a customer and his son drop off a 1986 Isuzu I-Mark yesterday. It had failed emissions inspection and the father wanted me to put a catalytic converter on it.

Let me pause here to say that the father was hearing impaired and I was talking to the father... Login to read more.

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