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Re: Assuring things you commit to
Posted to Shop Management Forum on 10/6/2003 6 Replies

This is a very good post. We have all made promises to follow up on the "missing moulding" or paint chip with every intention of doing so, only to have it vanish from the computer between our ears. It gets worse as we get busier. But the result is a disappoint... Login to read more.

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