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International Automotive Technicians Network
Re: How much does your reputation mean to you?
Posted to Shop Management Forum on 10/5/2003

Peter I had a "good" customer that I had serviced for years. Her '92 Ply Acclaim needed an evaporator. My estimate was more then she wanted to spend. She found someone to "REPAIR" it a "LOT" cheaper. A month or so later when the stop leak he installed didn't w... Login to read more.