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Re: How much does your reputation mean to you, Part II?
Posted to Shop Management Forum on 10/2/2003

John,

As an aside, and just for clarification. Randy (the customer) went through 13 Goodyear Wranglers before saying "Enough!" and changing brands. I went through two sets (meaning 8 total) of the Michelin X radial before I called it quits.

I agree with th... Login to read more.