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International Automotive Technicians Network
Re: Vendors; the good & the bad
Posted to Shop Management Forum on 9/25/2003

I could tell a similar story, but since it's so close to identical to Glenn's, I won't.

This company must employ a bunch of people whose only job it is to call shops and customers asking when their cars will be back.

As Tom would say, "good grief". Login to read more.