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International Automotive Technicians Network
Re: What line do customers use on you to degrade you
Posted to Shop Management Forum on 9/22/2003

Joe, I responded to the customer with, Every customers Dad was a mechanic, so why didn't you take the car to them? That shut them down. Now mind you I don't say these things unless I'm getting the leg lifted on me and getting watered on! Login to read more.