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Re: If only we had more like that
Posted to Shop Management Forum on 9/19/2003 1 Reply

When you rang him first to explain the problem, did you explain/mention there would be no charge????

If so, all's fine.

If not, the fact that he ALREADY had an envelope ready WITH A NOTE all filled out tells me he expected no charge.

If you had charged h... Login to read more.

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