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Re: Customer was jipped at another shop should I tell her?
Posted to Shop Management Forum on 9/19/2003

I have learned to be careful about stuff like that. I've heard those "new head gasket" stories too, and you look at the bill and it's a valve cover gasket. Or the bill says "the head gasket leaks".

We tell a customer the trans fluid is very dirty and we chan... Login to read more.