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Re: What line do customers use on you to degrade you
Posted to Shop Management Forum on 9/18/2003 2 Replies

I had that type of situation one time a few years back. Customer came in with the car, wanted to show me "a few things" out in the parking lot. I go out with him to the car. He pops the hood and begins to show me all kinds of service needs this vehicle has: po... Login to read more.

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