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Re: What line do customers use on you to degrade you
Posted to Shop Management Forum on 9/18/2003 9 Replies

After giving an est. to a cust. with a '95 Infinity for a Timing belt NEW water pump and accessory belts. Her reply was something like "I'll take it into the dealer for that, I wouldn't dream getting work done there, THAT car is a '95" (saying 95 in a louder t... Login to read more.

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