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International Automotive Technicians Network
Re: What line do customers use on you to degrade you
Posted to Shop Management Forum on 9/18/2003

OK, I'll play.

When I used to work for Midas, I used to hear customers say that "I took it to a real mechanic, and they said .....". But it was just a perception that they had with that particular business, they think that all you know is what you advertise.... Login to read more.