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International Automotive Technicians Network
Re: Growing Pains
Posted to Shop Management Forum on 9/17/2003

Daniel,

Ask yourself how much time you spend in the office, how much is spent fixing cars.

If it is about 50/50 then I would opt for an office person. Someone to answer the phone, order parts, deal with customers to take the load off of you.

That person ... Login to read more.