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Re: Interviewing the First Time Customer?
Posted to Shop Management Forum on 8/21/2003

Good job.

I always like new approaches to pleasantly get rid of PITAs.

My partner got one of the Tom Delay (sp?) calls the other day. I told them he wasn't in (he was) and they wanted me to take a phone number. When I told her he was a German National (and... Login to read more.