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Re: Interviewing the First Time Customer?
Posted to Shop Management Forum on 8/21/2003 1 Reply

Hi Carter,

We only fix certain makes of car - BMW, Land Rover, Mercedes, a few others. So when someone says they are just calling around odds are they have a Grand Marquis or something else we don't fix. Or they have a Mercedes but it's a 1978 with a million... Login to read more.

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