× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Interviewing the First Time Customer?
Posted to Shop Management Forum on 8/21/2003 4 Replies

I ask "how did you hear of our shop?"

If they say they've heard we are the best shop for cars like theirs we are off to a promising start, because they start with a positive feeling about us from someone else.

If they say they found us under (for example) ... Login to read more.

4 Replies Received (View Replies)