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International Automotive Technicians Network
Re: Extortion-To participate or not participate...
Posted to Shop Management Forum on 8/19/2003

Personally, I don't think this is extortion or unethical.

When a tow driver picks up a car on the highway he is under no compulsion to refer it to any particular shop. Presumably a shop that tips the drivers $20 is going to get more referrals than the sh... Login to read more.