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International Automotive Technicians Network
Re: If you were any kind of mechanic......
Posted to Shop Management Forum on 8/16/2003 1 Reply

80/20 rule.

20% of your prospects will make you 80% of your profit...

80% of the people that call or come in will never be more than shoppers, one timers and time bandits.

Of the 80%;

20% will NEVER allow you to exceed their expectations.

Fully 80% o... Login to read more.

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