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Re: Demonstrating value before the service is rendered
Posted to Shop Management Forum on 8/14/2003 7 Replies

Hi Glenn,

I'm with you, I would much rather hear, "I don't know, but I will check for you," than a bunch of BS. I think the basis of all trust is honesty, and it's trust that we sell. Thanks for the comments. When are you coming back to big BR? Login to read more.

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