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Re: A-B-C-D Customers and Sometime 'F'.... My Definition.
Posted to Shop Management Forum on 8/11/2003 2 Replies

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Roy,

Lately I've tried to follow George Witt's example and always put on a smiley face and maintain the positive attitude. Some days, that goes entirely against my nature, but I occasionally amaze e... Login to read more.

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