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International Automotive Technicians Network
Re: Once and For All: Speed vs Quality in FR
Posted to Shop Management Forum on 7/28/2003 4 Replies

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I have seen both flat rate techs and hourly techs produce poor quality. I have also seen flat rate techs and hourly techs produce outstanding quality. The pay structure does not define the outcome - t... Login to read more.

4 Replies Received (View Replies)