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Re: Shop owners perception, who's your client?
Posted to Shop Management Forum on 7/25/2003 1 Reply

This analogy been overused but it is akin to fishing. Your bait will to a degree dictate what you attract and the presentation will land them or not.

Most of us are too close to see the subtle changes that occur, paint chips, spots on the drive, counters din... Login to read more.

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