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Re: Shifting customer value preception for our industry?
Posted to Shop Management Forum on 7/23/2003 4 Replies

George,

The wife commented the other day.

The ONE THING that women worry about the most are BRAKES and TIRES.

Never thought of that on my own......made me go, Hmmmmmmm.

Must be why I married her, she is much smarter than me.

Point is that most people... Login to read more.

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