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International Automotive Technicians Network
Re: Shifting customer value preception for our industry?
Posted to Shop Management Forum on 7/22/2003 1 Reply

Another dealership shop that I visited today had their price comparison matrix posted in the driveway.

You know the one that states "competitors" Chevron/Sears/JiffyLube, etc. then their price on the bottom and a comparison through a whole table of repair/ma... Login to read more.

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