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International Automotive Technicians Network
Re: Playing The Game, Once Again
Posted to Shop Management Forum on 6/28/2003 1 Reply

I use a different method with "Bob". I either

A. Won't book in intermittant diagnosis for non-regular customers or

B. Get pre-approval at the counter for up to 1K plus and give me 2-3 weeks or they can go elsewhere. They either are serious and want it repa... Login to read more.

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