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Re: Playing The Game, Once Again
Posted to Shop Management Forum on 6/26/2003 5 Replies

I think you handle it fine Roy. We do levels of testing, one at a time sold up front BEFORE the keys hit the counter.

Your example is a prime reason management gurus recommend 2 for 1 or 1.5 to 1 for diagnostics which helps recoup the loss of parts revenue. Login to read more.

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