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International Automotive Technicians Network
Re: My Problem With The New ASE/SC (Service Advisor) Test
Posted to Shop Management Forum on 6/23/2003

Alan is spot on. Sit in a "general, open ended course" and give the person back what they want to hear and you pass. Argue the point and you will just pass or fail. Courses should have specific learning outcomes and assessment criteria and the exams based on t... Login to read more.