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Re: Why do Independents think they are 'less' than the dealer?
Posted to Shop Management Forum on 6/21/2003 5 Replies

Hi Guy,

I think the thought that we should be less than the dealer comes form the same place that giving services away and undervaluing our experience and knowledge comes from. Maybe it started in the service station days of old. Most things were very cheap ... Login to read more.

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