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Re: Why do Independents think they are 'less' than the dealer?
Posted to Shop Management Forum on 6/20/2003 4 Replies

We market our business as the next step up from the dealer, not the next step down.

1 - We are not in a multi-million dollar building that some carmaker forced us to buy to satisfy a franchise rule. As a result our overhead is less, and we can pass that savi... Login to read more.

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