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Why do Independents think they are 'less' than the dealer?
Posted to Shop Management Forum on 6/20/2003 25 Replies

Through numerous posts and face to face discussions with shop owners, it is frequently mentioned (or alluded to anyway) that an independent is "below" the dealer. In my mind, many independents have the equipment to service and knoweledge of most makes and mode... Login to read more.

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