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International Automotive Technicians Network
Re: A new idea to try, on a shop specializing in what to take in.
Posted to Shop Management Forum on 6/20/2003

Today my speciality was "POOR" or "FREE" customers. First call, '96 Accord I installed a condenser in March. Drain clogged up. Good customer, clean drain, no charge. Second Call, '92 Ranger, needs a compressor. Not worth fixin'. Feel bad for them, no charge. T... Login to read more.