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Re: The big picture & looking out for a customer's best interests.
Posted to Shop Management Forum on 6/18/2003 2 Replies

Big Snip

[...trimmed text...]

Hi John,

I think this has been a great discussion. However, as is often the case when discussing different scenarios, we tend to think in the extremes and sometimes forget the "middle gro... Login to read more.

2 Replies Received (View Replies)