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Re: The big picture & looking out for a customer's best interests.
Posted to Shop Management Forum on 6/17/2003 10 Replies

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In other words, "I'm going to find problems with you car, so get your checkbook ready". Sounds like a warning sign to me.

How about asking: "IF we find additional work, do we have your authorization... Login to read more.

10 Replies Received (View Replies)