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International Automotive Technicians Network
Re: Who would the customer rather talk to?
Posted to Shop Management Forum on 6/16/2003 6 Replies

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Just more questions:

a) Is the customer going to communicate effectively with the tech? Is the tech going to ask the right questions to know what the customer really wants.

b)Is the tech going to ... Login to read more.

6 Replies Received (View Replies)