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Re: Appointments, Walk-Ins and Those Who Wait
Posted to Shop Management Forum on 1/30/1999 1 Reply

Ron,

We give them rides home, work, the mall, or whatever it takes to get them out. As for charging by the hour, we charge by the job, and have even stalled around for awhile if the customer has insisted on staying around and the book gets beat. You might ev... Login to read more.

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